Willis QI

Work Responsibility: Business Requirements Analysis: Communicated with business units and clients to understand real needs and pain points; translated ambiguous business problems into clear, actionable functional requirements; prepared requirement documents (BRD, PRD, user stories, and use cases). Process & System Design: Analyzed existing business processes to identify bottlenecks and optimization opportunities; created process flows and business models (BPMN); collected and analyzed business data to support management decisions; participated in system design, UAT, and user training. Requirement & Project Management: Managed the full lifecycle of CRM requirements for the European market, including requirement tracking, on-site support, and issue resolution; coordinated cross-functional resources to address client needs and system defects, driving secondary development and user testing. Overseas Project Implementation: Collaborated with overseas technical teams in the UK; led the integration of the UK yard system, connecting inventory, vehicle allocation, and shipping processes to achieve end-to-end digitalization, improving order fulfillment for overseas business, dealers, and store operations. Work Achievement: UK Yard CRM–OTD Integration Project: Redesigned core CRM modules for order shipment and invoicing, adapting them to post-yard integration shipment and posting scenarios in the UK; reduced 90% of offline vehicle allocation and shipment document operations and improved visibility of overall vehicle logistics status. The solution has been successfully deployed and is regularly optimized based on business feedback. Europe Yard CRM–OTD Integration Project: Coordinated the design of an integrated order fulfillment solution for European countries including France, Germany, Spain, and Hungary, addressing special scenarios such as pre-distribution, stock transfers.

Work Responsibility: Business Requirement Analysis:Conducted in-depth analysis of core production, warehouse, and quality processes; identified pain points through interviews and data analysis, mapped end-to-end workflows, and produced requirement and functional documentation. Solution Design:Designed process flows, interaction diagrams, and PRDs based on system architecture and business feedback; prepared solution documentation and coordinated with technical teams to optimize functionality, ensuring alignment with production logic. Project Implementation & Management:Managed the full project lifecycle, including requirement tracking, system configuration, go-live support, and UAT; coordinated cross-functional resources to ensure successful system deployment and continuous improvement. Client Communication & Relationship Management:Collaborated with sales and implementation teams to maintain key client relationships; regularly reviewed system performance and feedback, proposing process and workflow optimizations. Skills: IT system business analysis, Ms Azure, problem-solving, project management, client communication Work Achievement: Shenzhen & Dongguan SME Digital Transformation Consulting:Led a 5-member team to deliver digital process consulting for 16 manufacturing enterprises, mapping production, warehouse, and quality workflows and proposing systemized improvement solutions; post-implementation, overall operational efficiency increased by 20%. KASUNG Project (Audio & PCBA Lines MES Phase I):Led Phase I MES implementation, optimizing material preparation and reporting workflows, enabling process traceability; reduced production errors by 30% and enhanced production transparency and on-site responsiveness. APEXE Project (Cooling Fan MES Phase I):Designed and optimized MES Phase I solution for the cooling fan production line; improved warehouse and IQC management efficiency by 80%, reduced operation time from 5 hours to 1 hour; integrated with ERP.

Work Responsibility: Business Analysis & Project Planning:Assisted the Project Director in developing implementation plans for smart transportation systems; used Gantt charts and Jira to break down tasks and track progress, delivering data analysis and decision support to ensure on-time project delivery. Product Design & Optimization:Participated in App and Web product design based on business requirements, covering real-time data collection, route planning, fleet monitoring, traffic forecasting, and intelligent dispatch; proposed optimization solutions to enhance system performance and user experience. Team Collaboration & Coordination:Managed a cross-functional team of 43 members across product, technical, and implementation units; organized interdepartmental communication and issue tracking to improve collaboration efficiency and project delivery quality. Skills: Business analysis, problem-solving, project management, team communication skills Work Achievement: Shenzhen Smart Vehicle Line Project:Responsible for planning and optimizing the pilot operation of the Pingshan demonstration line; identified system bottlenecks through business analysis and proposed improvement solutions, increasing system response speed by 20%. Participated in city-level rollout planning to support deployment and scalability across multiple lines. Shanghai Smart Vehicle Line Project:Utilized data analysis and functional optimization to resolve key issues such as task synchronization and positioning deviations, improving system stability by 30% and reducing user complaints by 40%. Contributed to regional rollout and application optimization in Jiading, enhancing cross-area operational adaptability.

Work Responsibility: Requirements Management: Engaged in in-depth communication with international and domestic clients to analyze and refine business requirements; defined requirement priorities and organized cross-functional review meetings. Participated in solution design and produced high-quality requirement specifications and consulting reports. Project Implementation & On-site Management: Supported the implementation team in executing projects based on solution designs; responsible for testing and validation of key modules, while monitoring project progress and quality. Skills: Problem-solving, project management, communication, Work Achievement: Bao’an International Convention & Exhibition Center:Collaborated with German and Dutch teams to complete BIM modeling and design optimization; provided post-delivery support and successfully submitted the final design report, enhancing design accuracy and construction visualization. Leshan High-Tech Zone Project:Communicated with government departments to gather requirements and proposed a hybrid structural optimization scheme based on BIM modeling, reducing demolition costs by 80% and improving construction efficiency and controllability. Xianfu Steel Project:Conducted multiple on-site surveys and engaged with management to deliver a forked structural optimization design using BIM, reducing iron transport line relocation and construction costs by 90%, while improving construction feasibility and safety.

Optimistic, responsible, conscientious, committed, communicative and cooperative