Leonardo F.

▸ Manufacturing IT & Infrastructure Delivery Own end‑to‑end stability of shop‑floor technology (ERP, traceability database, MES layer, monitoring platform and OT networks), sustaining 24 × 7 production of > 2 k units/day. Plan and execute infrastructure programmes: network segmentation, CCTV modernisation, RFID & IoT pilots, remediation and disaster‑recovery readiness. Govern cybersecurity and regulatory controls (SOX, IATF), leading whitelisting, patching, penetration testing and audit response. ▸ ERP / MES Integration & Support Model Re‑engineered Brazil‑site ERP support flow for fiscal localisation and EDI, cutting ticket resolution time by 40 %. Coordinate roll‑outs of production and logistics modules with shop‑floor applications and BI dashboards, ensuring single‑source KPI integrity (OEE, PPH, Setup Time, Scrap Rate). ▸ Data Analytics, KPIs & BI Automation Built a full analytics stack on SQL + Grafana, delivering 10 + real‑time dashboards for production, quality and maintenance; enabled predictive insights with Python APIs and topic‑modelling pipelines. Standardised KPI framework—availability, performance, quality—adopted as a template for Latin‑America sites. ▸ Process Improvement & Lean Six Sigma Introduced structured escalation matrix (L0→L3) and toolkit, reducing unplanned downtime incidents from 6/month to < 2. ▸ Leadership, Vendor & Stakeholder Management Lead a multi‑disciplinary team (infra, apps, automation) and steer external partners (telecom, outsourcing, and ERP AMS) to SLA ≥ 99.8 %. Act as bridge between plant leadership, global IT, and manufacturing engineering to align digital‑roadmap investments with ROI targets. Key Achievements ▸ Resilience: Re‑architected power and network failover—zero production loss during a major 2025 outage. ▸ Improvements: Improved IT governance and standardization at the plant level. ▸ Innovation: Piloted IoT monitoring that forecasts bearing failures 24 h in advance.

Spearheaded product lifecycle management, from conceptualization to deployment, excelling in Product Ownership and Discovery. Mastered backlog prioritization and synchronization with cross-functional development teams to streamline product releases. Orchestrated hospital workflow management systems, translating complex technical requirements into effective ERP solutions. Garnered acclaim for exceptional post-sales support and system optimization, resulting in enhanced operational efficiency. Pioneered Technological Project Management with a data-driven approach, generating incisive reports and performing KPI analysis. Utilized MySQL and Grafana for advanced data visualization, contributing to strategic decision-making processes. Served as the pivotal liaison for Multitone, facilitating seamless communication between clients, technical staff, and developers, ensuring alignment of objectives and project deliverables. Exercised transformative leadership in site technology innovation projects, overseeing migrations and deployments that adhered to rigorous schedules and quality standards. Led the planning and execution of a critical Real Time Location System for infant protection, deploying solutions in premier healthcare facilities such as Maternidade São Luiz STAR in São Paulo and Maternidade Brasília. Managed a diverse portfolio of projects across multiple Brazilian states and internationally in the Democratic Republic of Congo and Ethiopia, enhancing the company’s global footprint and operational excellence. Acted as a strategic interface to identify and seize new business opportunities, fostering growth through internal development initiatives and external partnerships. Designed and delivered comprehensive training programs and documentation for both internal teams and end-users, boosting technical competencies and system utilization effectiveness.

Managed system administration tasks, contributing to the maintenance of critical telecommunication infrastructures. Demonstrated technical proficiency in configuring and managing complex network systems and protocols.

Executive-level program focused on strategic planning, competitive analysis, organizational leadership, advanced problem-solving, and strategic execution. Enhancing decision-making capabilities for high-impact leadership roles.