Leonardo Killian

- I achieved and exceeded the sales target for the Homescan product with growth of over 30%vPY and the highest growth of the solution globally; - Manage a strategic portfolio of FMCG clients leveraging Consumer Panel data to drive business-critical decisions; - Translate complex consumer behavior datasets into strategic recommendations impacting consumer behavior, portfolio strategy and channel optimization; - Collaborate cross-functionally with commercial, analytics, operations and product stakeholders to align data solutions with evolving client needs; - Contribute to commercial planning and forecasting processes, supporting product growth strategy and revenue optimization; - Lead methodological presentations and product demonstrations to executive stakeholders; - Gather client feedback and market insights to inform continuous product enhancement discussions;

- I gained national recognition as one of the most accomplished talents in achieving goals; - Supported manufacturers with data-driven measurement solutions within the FMCG ecosystem; - Conducted end-to-end portfolio management, including pipeline tracking and forecast analysis; - Developed strategic presentations to support new business acquisition and product adoption; - Acted as liaison between commercial teams and technical stakeholders to ensure solution feasibility and alignment;

- Built and structured the Customer Success department from inception; - Designed customer lifecycle frameworks, persona definitions, playbooks and engagement strategies; - Implemented HubSpot CRM, established KPI dashboards and actionable metrics; - Partnered with Sales, Marketing and Technical teams to improve retention, expansion and operational efficiency; - Established structured feedback loops influencing service and commercial improvements; - Managed revenue forecasting and pipeline processes; -Daily use of sales methodologies such as SPIN Selling, Challenger, GPTC, ABM and Need-Based Value;

- Managed a portfolio of client accounts, delivering technical and commercial advisory services via phone, Messages, and video conferencing; - Conducted on-site client visits for product demonstrations, negotiations and relationship management; - Oversaw sales pipeline management and revenue forecasting; - Led proactive prospecting initiatives and identified new business opportunities; - Represented the company at industry events and conducted market research initiatives; - Analyzed performance indicators, KPIs and business reports to support strategic decisions; - Developed and presented tailored commercial proposals and business projects;

- Led and coordinated the technical team responsible for customer service and technical support operations; - Oversaw logistics, delivery and installation of hospital medical equipment; - Partnered with the commercial team to support new business generation and revenue growth; - Negotiated B2B equipment sales across Brazil using consultative selling methodologies (SPIN Selling), aligning solutions to each client’s project requirements; - Managed negotiations with national and international suppliers; - Developed strategic partnerships to support new commercial expansion initiatives;

- Coordinated technical installations and service scheduling operations. - Negotiated and managed maintenance contracts for hospital technology equipment. - Oversaw post-sales processes and customer success initiatives. - Delivered internal technical training programs. - Provided technical troubleshooting and problem-resolution support.

- Developed monthly analytical reports to support training programs, conferences and business meetings. - Negotiated with international suppliers. - Approved materials for standardization processes and conducted market analysis initiatives.

- Reviewed and validated sales orders. - Conducted credit analysis and payment reconciliations. - Prepared letters of credit, bank remittances and managed collections processes.

- Organized and maintained documentation; - Supported the billing department operations; - Reviewed and approved sales invoices;