Leonardo Civetta

Founder @ Oyster Consulting Srl

About

3+ years selling B2B across SaaS, AI, and energy. €2M+ in closed contract value. Conducted sales size growth at an AI startup. I built pipelines from cold outreach, negotiated international partnerships, and founded a consultancy that sells AI voice agents to mid market companies across Europe. I attended the Master in Management at ESCP Business School (Distinctions, Top 10%) with specialisations in Asset Management, Investment Banking and Management Control between London and Paris. The finance training means I build ROI cases and run pricing analysis in the same conversation where I close the deal. At LENERGIA I closed 20+ B2B contracts for €1.2M+ in 9 months, then hired and managed 4 sellers. At NLPearl AI I took average deal size from €300 to €2,000 and built a €500K+ pipeline from zero. I then founded Oyster Consulting, where I sell AI agent solutions, partecipating in every deal from first outreach to signed contract. Off the clock: freeride snowboarding in the Dolomites, two Golden Labradors. Italian (Native), English (C2), French (B2).

Country

United Kingdom

City

London

Industry

Information Technology & Services

Skill

Sales operations, Employee Training, Leadership, Artificial Intelligence (AI), Strategia digitale, Recruiting, People management, Business continuity planning, Vendite, Canva, Controllo di gestione, Business plan, Clientela, CRM, Analisi dei dati, Analisi finanziaria, Analisi aziendale, Miglioramento processi aziendali, Microsoft Excel, Stata

Experience

Founder

Oyster Consulting Srl

2024-7 - Present · 2 yrs 3 mos

Italia

As the Head of Oyster Consulting, integration partner of NLPearl AI for the Italian market, I’m ecstatic to be at the forefront of driving growth in the rapidly evolving world of AI in customer service. My focus is on helping businesses unlock the power of AI, thanks to our Natural Language Processing (NLP) technology, while delivering solutions that redefine the way organizations manage customer interactions and sales negotiations.

Account Executive

NLPearl

2024-4 - 2026-2 · 1 yr 11 mos

Italy, France, United Kingdom

Full cycle B2B SaaS sales for a conversational AI platform. Managed the entire sales process from outbound prospecting and lead qualification through demo, negotiation, and contract closing. Owned a portfolio of SME and mid-market accounts across European markets. Responsible for pipeline generation, deal forecasting, deal velocity, and revenue projections. Led pricing analysis and contract negotiation, structuring multi tier deals based on client needs and usage volume. Managed the international partnership channel: identified reseller partners, negotiated terms, and coordinated cross-border go-to-market for the Italian market. Conducted unit economics analysis (LTV/CAC) to support pricing decisions.

Sales Supervisor

Lenergia SpA

2023-9 - 2025-12 · 2 yrs 4 mos

Italy

Recruitment, on-the-job training, and coordination of a sales team, aimed at enhancing performance and driving consistent business growth.

Sales Associate

Lenergia SpA

2023-5 - 2024-6 · 1 yr 2 mos

Italy

Direct customer management and sales development, with a strong focus on achieving commercial targets and building long-term client relationships.

Education

ESCP Business School

Master in Management

2024-9 - 2026-7 · 1 yr 11 mos

ESCP’s Master in Management takes place across 6 European campuses (Paris, London, Berlin, Madrid, Turin, Warsaw), offering a truly international experience. -Ranked 6th worldwide by the Financial Times 2024 (and 5th in Europe) for academic quality, career outcomes, and international exposure. -Placed 8th globally in the QS 2025 ranking, which evaluates employability, return on investment, and academic reputation.

Alma Mater Studiorum – Università di Bologna

Economia “Management & Marketing”

2021-10 - 2024-7 · 2 yrs 10 mos

The Bachelor’s in Management & Marketing (CLAMM) at the University of Bologna offers a rigorous academic foundation combined with practical business skills, taught at the world’s oldest university. -Times Higher Education World University Rankings 2025: #146 overall, 1st among Italian universities -QS World University Rankings 2025: #133 globally, 3rd in Italy -QS by Subject (Business & Management): #129 worldwide