Leo Rodriguez
Customer Service Manager @ De Havilland Aircraft of Canada Limited
Canada
Calgary
Aviation & Aerospace
-
Experience
Customer Service Manager
De Havilland Aircraft of Canada Limited
Calgary, Alberta, Canada
Contact Center Supervisor
ETIHAD AIRWAYS P J S C
Abu Dhabi, United Arab Emirates
Integral part of the Cargo Operations Center structure with focus on the end-to-end process to enhance Global Partners (GP) and Multi National Customer (NMC) experience from booking to delivery. On a shift basis, act not only as dedicated escalation desk for GP, NMC and other high profile customers such as the crown prince’s office and escalated to EY CEO and Board of Directors; but also proactively identify and communicate any shipment irregularities while being the sole point of contact for the concerned customer from receipt to resolution.
Cargo Customer Service Supervisor
Etihad Airport Services
Abu Dhabi, United Arab Emirates
Export Staff
Yusen Air and Sea Services
Parañaque, National Capital Region, Philippines
Cargo Airline Representative / Cargo Agent
People's Air Cargo (PAIR Cargo)
Parañaque, National Capital Region, Philippines
Cargo Agent for Singapore Airlines and Lufthansa Cargo
Leo Rodriguez's Contact Information
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