Lenton Moodley

Regional Operations Manager @ Boxer Superstores

About

I am a skilled and experienced management professional with a solid background in retail and finance. Advanced business acumen, along with excellent qualifications, ensure a firm understanding of effective processes and systems including resolving issues and implementing appropriate improvements, while enhanced liaison and negotiation skills allow for successful collaboration with stakeholders from many professional, technical and cultural backgrounds. Highly developed analytical expertise and problem solving, time-management and organisational skills guarantee precise attention to detail, exemplary performance under pressure and the ability to achieve tight deadlines in fast-paced environments. QUALIFICATIONS: • Bachelor of Business Administration (NQF 7) - Regenesys Business School • Diploma of Retail Management (NQF 6) - University of Pretoria • Class B Driver Licence AWARDS: • Pick ‘n Pay Award - for efforts during Covid assistance, 2020 • Sales turnover award (numerous), 2014 - 2019 • Store visit award for good standards (numerous), 2014 - 2019 • Shrinkage result award (numerous), 2014 - 2019 SPECIALIST SKILLS: • Operations management • Office supervision • Regional management • Key account management • Business administration • Sales and marketing • Project management • Business development • Customer service and liaison • Human resources • Team leadership • Training and development • Stakeholder relationship management • Public relations • Effective communication • Strategic planning • Organisation • Time management • Creative problem solving IT/SOFTWARE SKILLS: • Microsoft Office Suite - Excel, Word, PowerPoint, Outlook • Bomm System • Zoom

Country

South Africa

City

City of Johannesburg

Industry

Supermarkets

Skill

Human resources, Customer service and liaison, Business Development, Project Management, Sales and Marketing, Business Administration, Key Account Management, Regional management, Office supervision, Operations Management, Communication Training, Analytical Skills, Technical Support, Oral Communication, Customer Satisfaction, Communication, Problem Solving, Leadership, Teamwork, Human Resources (HR)

Experience

Regional Operations Manager

Boxer Superstores

2012-9 - Present · 14 yrs 1 mo

www.boxer.co.za

• Overseeing daily operations of up to 12 stores with meticulous attention to detail including bakery, butchery, FV and deli outlets • Supervising, coaching, training, motivating and mentoring 600 personnel, setting clear goals and expectations, providing relevant feedback and discipline as required • Establishing, implementing and overseeing effective systems, processes and controls • Delivering a high standard of sales, administrative, marketing and financial support • Customer service and liaison, building strong working relationships and effective communication channels with key stakeholders, resolving complaints and enquiries • Managing and tracking quarterly KPI • Preparing monthly PNL break downs and implementing plans to reduce costs without harming business profit or turnover • Data entry and database management, maintaining meticulous records • Producing various reports, presentations, analyses, correspondence and other documentation • Performing as a strong leader of a cohesive team with strict enforcement of health, safety and statutory regulations, quality standards, governance processes and compliance requirements • Managing sales assistants to ensure customer growth, brand awareness and operational excellence