lenora fenstermaker

Assembling Gourmet Gift Baskets for sale via Amazon.com and through Art of Appreciation.

* Opened and closed kitchen and restaurant. Prepared food for all services. Cooked breakfast, lunch and dinner per customer orders in a timely manner. Created daily specials, soups, and other recipes. * Created menus for catering. Arranged food platters beautifully and decorated the banquet room for gatherings. * Ordered groceries, including shopping around to cut food cost. Kept track of food sales and inventory. Decreased food waste. * Answered phone-in orders, took money at the register. * Handled customer comments and complaints in a courteous manner. * Directed other kitchen staff in daily duties. * Maintained clean work area at all times while following food safety guidelines.

* Assembled all sales and sample orders for shipping. * Closed orders using SalesForce, prepared packing slips, and arranged shipping using Worldship(UPS), Dazzle(USPS), or obtained rate quotes, and arranged pick-up for LTL and Truckload shipments. * Implemented standard operating procedures for incoming sales orders, inventory, shipping and receiving and quality analysis/control. * Preformed data entry for all incoming and outgoing shipments. * Inspected raw material coming in and finished goods going out. Supplied reports for all materials. * Safety committee member. Helped establish safety rules and procedures for a start-up company.

Fred Pryor Seminars/ Career Track * Microsoft Excel 2007 The Basics .6 CEU’s Beyond the Basics .6 CEU’s * Managing Multiple Priorities .6 CEU’s * How to Supervise People .6 CEU’s * Criticism and Discipline Skills for Managers and Supervisors .6 CEU’s * How to Communicate with Tact and Professionalism 1.2CEU’s * Developing Emotional Intelligence .6 CEU’s * Mastering Microsoft Excel 1.2 CEU’s * Social Media Marketing .6 CEU’s * Mistake Free Grammar .6 CEU’s Wilton Cake Decorating Basics Activities and Societies: Key Club member- 4 years (Treasurer), Spanish Club Member- 2 years (Vice President), FFA Member- 3 years (Treasurer), Horticulture/Floriculture Team- 3 years, National Honor Society- 3 years,