Nancy Le

- Collaborate with leadership and cross-functional teams (Engineering, Delivery, and Go-to-Market) to drive the strategic direction. -Craft tailored AI solutions for healthcare, finance, and tech, collaborating with C-suite leaders. -Forge partnerships with software outsourcing companies and leading experts for integrated enterprise packages. -Build and close $200k+ sales pipeline. -Boost efficiency 40% for 5+ startups and ensure 100% data privacy compliance for clients.

-Launched a new website, boosting conversion rates by 11% after 2 months. -Collaborated with the executive team to identify key capabilities and resolve issues. -Managed the roadmap and backlog with software developers for timely delivery. -Aligned with cross-functional teams for feature development and prioritization. -Developed new B2B and B2C landing pages on desktop and mobile. -Managed and wrote website content to meet strategic goals. -Improved customer experience with new pages, functions, and designs based on analytics. -Ensured website stability via requirements discovery, solution design, development, and testing. -Monitored and reported on website performance, using analytics for daily improvements.

-Achieved $8.4M in revenue and increased gross margin 75% from 12% in 2022 to 21% in 2023. -Made complex ideas from BOD to be easy to understand and act on. -Recruited and trained 3 teams: merchandising, marketing and operations. -Built and kept strong relationships with key sellers. -Developed Autonomous Seller Central where sellers can list and price products, manage inventory, and fulfill customer orders. -Planned commercial and marketing strategies to boost revenue in mega campaigns (organic search, paid search, livestreams, social activities, KOL, publisher affiliates). -Managed budgets and improved return on investment (ROI).

-Directed a multicultural team, achieving $5M in sales. -Launched 3 new office accessories with a 3% conversion rate and a 21% repurchase rate. -Reduced costs by 20% through strategic sourcing of new warehouses. -Managed administrative tasks for trade programs and sales operations. -Conducted campaign performance analysis and QA/QC audits.

-Launched 2 new product lines (Backpacks and Mattress), contributing to $1M in sales. -Sourced in-direct suppliers (corporate gifts, POSM and TPOSM) and direct suppliers. -Negotiated terms and agreements.

-Assisted in distributing GWP and POSM/ TPOSM to distribution hubs. -Managed admin tasks for trade programs and sales operations. -Conducted campaign performance analysis and QA/QC audits. -Gained comprehensive understanding of commercial program processes.

• Reported new student events at the university • Interviewed students,staffs and speakers in events • Published over 20 articles in English See more: https://panorama.himolde.no/?s=nancy+le (Journalist name: Nancy Le)

• Managed Request for Information (RFI) and Request for Quotation (RFQ) from customers via emails, live chat and phone calls • Daily updated the commercial price list of products in the frequent purchasing category • Developed the supplier list of 2 new product categories • Processed orders (sending sales order to customers and purchase order to suppliers, creating delivery document and invoice; tracing and tracking delivery via phone) • Made sales calls and handled enquiries from potential customers • Wrote and send monthly marketing emails to existing and potential clients

• Devising the strategy to achieve 30 one-to-one interviews in 7 days • Making acquaintances and persuading strangers to join in the survey • Over-fulfilled the target, achieving 35 interviews

Completed courses: SAP Business Intelligence (BI) RFID and Information System Managing channel relationships Productivity Analysis using Data Envelopement Analysis (DEA) Frontier Software, Stochastic Frontier Analysis (SFA) Frontier 4.0 Software and Malmquist Productivity Index (MPI) Supply Base Logistics Port Logistics Visual Analysis using Google Analytics, Google Charts, Google Form, Google Excel and Power Point Business Innovation Model developed by Dr. Chris Wasden Service Industry Logistics Inter modal Freight Transport SAP Enterprise Resource Planning (ERP) Discrete Simulation with Arena software Project Management Urban Freight Logistics Statistics using SPSS software Supply Chain Management Purchasing and Supply Theory Industrial Organization

1. Completed Courses: Purchasing Strategies and Techniques Manufacturing Strategy Plant Location and Design Logistics and Supply Chain Management Technology and Organisation Strategic Management Human Resource Management I & II Managerial Accounting I & II 2. Joined in Purchasing Negotiation Simulation (3/2015) • Negotiated about price and location for airport gates on the behalf of the local government • Researched the negotiation processes and recommended solutions for mistakes during negotiation 3. Joined in International Purchasing Strategy Project (11/2014) For more information, please see the Project part and slide " International Project Presentation" below