Leilani Miller

Senior Director, Learning & Development @ QuinStreet

About

The best training programs turn confusion into confidence, taking what once felt overwhelming or out of reach and making it click. I have spent 11 years in L&D chasing that "aha" moment, where people leave feeling more capable, more assured, and more motivated than when they joined. Think Sheldon Cooper geeking out over string theory, but for learning technology and employee performance. Throughout my career, I have led end-to-end implementations across Learning Management Systems, employee onboarding, performance management, and eLearning platforms to ensure the infrastructure behind the learning is just as strong as the learning itself. I hold myself to the same standard of continued growth I set for others, which led me to earn my ATD certification in Instructional Design and apply proven methodologies that actually drive results. At my core, I'm a builder and a bridge between what the business needs and what people are currently capable of. I close that gap through training that is practical, story driven, and built to last. If you are building an L&D function that wants to think strategically, move with intention, and actually move the needle on performance, let's connect.

Country

United States

City

San Jose

Industry

Marketing & Advertising

Skill

Adult Learning Theory, Instructional Design, Design Thinking, Leadership, Performance Management, New Hire Orientations, Onboarding, Learning Management Systems, Training and Development (HR), Training, Articulate Storyline, Articulate Rise, Canva, Confluence, Problem Solving, Customer Service

Experience

Senior Director, Learning & Development

QuinStreet

2025-7 - Present · 1 yr 2 mos

Foster City, California, United States

Director of Learning and Development

QuinStreet

2022-7 - 2025-6 · 3 yrs

Senior Learning and Development Manager

QuinStreet

2019-7 - 2022-6 · 3 yrs

Foster City, CA

• Built scalable professional development programs to address skill gaps and career progression pathways across departments • Founded and led the company’s first Culture (DEI) Committee, launching monthly initiatives to promote inclusion and employee engagement

Manager Learning and Development

QuinStreet

2016-7 - 2019-6 · 3 yrs

Foster City

• Designed and led a post-graduate analytics internship program, delivering curriculum across Excel, Tableau, SEO, SQL, lead generation, proprietary technology, and soft skills • Partnered with cross-functional stakeholders to develop custom eLearning content to support extended new hire onboarding, compliance, and company-wide initiatives • Facilitated a monthly leadership development program for 20+ mid-level managers focused on peer-to-peer coaching, performance management, and retention strategies • Implemented a Quarterly Goals framework, aligning employee objectives (OKRs) to strategic business initiatives • Planned a 90-person engineering offsite with executive leadership to align our technology roadmap with business objectives

Associate Learning and Development

QuinStreet

2015-4 - 2016-6 · 1 yr 3 mos

Foster City

• Partnered with Sales and Product leadership to design and deliver a full-day sales enablement program focused on product knowledge and pitching effectiveness • Led company-wide transition of annual performance reviews to ADP’s upgraded Performance Management system, adapting to platform changes and ensuring seamless enterprise rollout • Applied survey feedback to research relevant managerial topics to facilitate monthly leadership collaboration meetings focused on building high-performing teams

Public Relations Intern

Knock Twice (now Codeword)

2014-10 - 2015-3 · 6 mos

San Francisco

• Pitched broadcast, print, and digital media outlets to promote client product launches, securing earned coverage in top-tier publications including Mashable, The Dallas Morning News, and Fox LA • Conducted targeted media research to identify and document reporter contact lists across tech and consumer verticals, increasing precision and effectiveness of outreach campaigns for internal PR team • Partnered cross-functionally to develop tailored media strategies for multiple client accounts, contributing to successful launch visibility and brand exposure

Executive Team Leader Intern

Target

2013-6 - 2013-8 · 3 mos

Colma, CA

• Pioneered a storewide sales team contest to gamify the strategy to increase the number of REDcard (debit and credit) account openings for future sales growth • Managed store operations multiple times per week across varied shifts, supervising cross-functional teams, mitigating customer and inventory issues, and maintaining operational performance standards • Led Front Lanes and Guest Services teams, coaching team members on service excellence and efficiency to consistently deliver on the brand promise of “fast, fun, and friendly”

Sales Representative Intern

Uline

2012-6 - 2012-9 · 4 mos

Ontario, CA

• Scheduled 20+ weekly sales appointments through client outreach and maintained client follow-ups, records, and product recommendations to support long-term customer relationships • Researched competitor pricing and market trends to provide competitive quotes and product positioning • Conducted 5+ daily client visits to strengthen relationships with small businesses with high growth potential