joseph lehman

* Managed inquiries from members, brokers, and account managers regarding health plans * Worked with escalated members in finding a resolution * Provided quality service with claims, benefits, enrollment, and eligibility

* Coordinated athletic hiring and staffing * Organized and planned staffing for game day assignments * Developed procedures and protocol for athletic information desk

* Managed the implementation of the InstyMeds software at client locations working with internal and external personnel * Provided onsite training of client personnel during the implementation * Effectively built relationships with client staff including project managers, physicians, chief executive officers, and pharmacists * Acted as point of contact for over 100 individual domestic clients

* Primary function is to increase patient enrollment volume in Minnesota, Wisconsin, Michigan, Indiana, and Kansas City * Consistently meet and exceed sales goals, visits and call objectives * Coach and assist team members to help them meet their sales goals * Maintain accurate and timely account data to complete call reports * Establish and uphold relationships through frequent visits, phone calls, online meetings, and in-person presentations * Collaborate with Dietitians, Clinical Managers, Social Workers, Director of Operations and Regional Vice Presidents on best practices and strategy for meeting enrollment metrics and to continue growth