leeann culross

* Establish and maintain knowledge on a variety of filing, record keeping and tracking systems. * Learn and apply emerging technologies and, as necessary, perform duties in organized manner. * Provide excellent written and oral communication to other departments to create a positive beginning experience for students. * Prepares, copies, collates, and distributes a variety of documents; ensures appropriate documentation and updates student records. * Promote academic programs to prospective students through extensive communication, referrals, and other inside activities. * Reviews transcripts and applies pre-approved agreements for course eligibility. * Maintains accurate and detailed spreadsheets, files, records provided for admission. * Answer questions from students and visitors regarding registration, admissions and records. * Compose, type and format a variety of routine letters and documents.

* Review, evaluate, and research incoming records and documents from institutions; determine course content for degrees, certificates and certifications to ensure compliance with Title5 specifications. * Provide customer service for problems and concerns by sharing information regarding admissions and records procedures and functions. * Analyze, translate, review and maintain all program and course-specific requirements and policies for degrees, certificates, and certifications in the degree audit and transfer equivalency systems. * Evaluate student academic records for compliance with eligibility for transfer credit to the appropriate CSU and/or UC system. * Maintain appropriate documentation and records. Identify, collect and assemble source documents from appropriate college offices or units. * Compute statistical data; initiate queries and generate audit reports as needed.

* Assisted in teaching a diverse population of children * Helped children of all ages with class work and homework. * Assisted Students with daily tasks that were needed. * Assisted the teacher with certain tasks such as copying papers, * graded papers, and other daily tasks that were needed to be done in the classroom.

* Answer phone 50-200 calls a day and helping students at the front desk * regarding information about student accounts and policies * Work the front counter to help students with questions, Verification requests, * Transcripts, Petitions, Name/Address Changes, Residency Reclassification and * other requests or information that the student needs. * Imputing transcripts, evaluations and pre-requisite overrides from other colleges into the system * Use effective communication skills to transfer calls to * different departments and individuals * Train new employees on procedures and policies of the Admission Office. * Open, send out and file mail to different offices. * Extensive Knowledge of the SunGuard Banner system. * Scanning documents such as transcripts, petitions and more into imaging systems.