Lee Jun Yan

Senior Field Application Engineer @ ALPCORE TECHNOLOGIES

About

I am a Senior Field Application Engineer with 3 years of experience in the semiconductor industry, specializing in high-speed CMOS image sensors and technical customer support. I work closely with customers throughout the entire product development cycle from product evaluation and technical training to system bring-up, troubleshooting and successful product integration. I collaborate with cross-functional engineering teams to resolve complex technical challenges and deliver practical solutions for customers across Asia, Europe and North America. I am passionate about solving technical problems, building strong customer relationships and continuously learning new technologies. I enjoy collaborating with customers and engineering teams to transform complex problems into successful product implementations. Core Expertise: High-Speed CMOS Image Sensors • Technical Application Support • Customer Troubleshooting • Root Cause Analysis • Machine Vision • Technical Training

Country

Malaysia

City

Penang

Industry

Electrical & Electronic Manufacturing

Skill

Machine Vision System, Xilinx Vivado, MATLAB, Engineering Support, Azure Synapse Analytics, Azure Data Lake, Data Visualization, Data Preparation, Deep Learning, TensorFlow, Scikit-Learn, Statsmodels, Jupyter, Statistical Data Analysis, Analytical Skills, Microsoft SQL Server, Flask, SQL, PL/SQL, Databases

Experience

Senior Field Application Engineer

ALPCORE TECHNOLOGIES

2023-9 - Present · 3 yrs 1 mo

Penang, Malaysia

- Successfully supported multiple customer design wins, particularly in the China market, contributing to new business opportunities and revenue growth. - Reduced customer debugging time by leveraging accumulated product knowledge and troubleshooting experience. - Supported the launch and customer adoption of new high-speed image sensor products. - Successfully assisted customers with complex image sensor integration and LVDS-related troubleshooting. - Built strong long-term relationships with customers through responsive technical support and effective communication. - Authored and maintained application notes and contributed to continuous improvement of product documentation. - Provided technical training for distributors and customers, improving product adoption and evaluation efficiency.

Senior Data Application Support Engineer

ViTrox Corporation Berhad

2022-1 - Present · 4 yrs 9 mos

Malaysia

- Analyze the machines output data, design database and load the data into database(ETL) using Python - Experienced in IOT project that read the data from various sensors and publish/subscribe the cloud topic using Raspberry Pi

Application Support Engineer (EX2)

ViTrox Corporation Berhad

2019-7 - 2021-12 · 2 yrs 6 mos

Penang, Malaysia

- Provide internal or external training for our products to worldwide customers in Western Countries, Europe and Asia - Build up few support partners in various countries include Philippines, Vietnam, China, US, Mexico and India to increase our support capabilities and customer satisfactions - Scripting to automate installation process and daily process for production use cases - Analyze and prioritize the important or urgent tasks toward development team - Scripting to monitor the production data and alert the users when abnormality occur

Application Support Engineer (EX1)

ViTrox Corporation Berhad

2017-8 - 2019-6 · 1 yr 11 mos

Penang, Malaysia

- Develop and maintain a close relationship with the clients and provide the first hand support to solve the issues - Responsible for software deployment, maintenance and after sales services - Create and maintain documentation and user manuals for all the installation and new customized features. - Excellent SQL queries at PostgreSQL ,MySQL ,MsSQL Excel to retrieve data for various statistical charts and dashboards to presenting real-time production data - Collecting various requirements and feedback toward R&D team for software enhancement