lee jasper

infrastructure analyst iii

About

Established network professional with a proven ability to supervise both staff and operations, able to express written and verbal concepts in an organized and concise manner, and complete tasks with minimal supervision. Establish and maintain effective two-way communication with management and applicable external resources (TELECOM, and ISP vendors such as AT&T Verizon and Sprint). Proven ability to work effectively in a network operations environment in positions with an emphasis on dealing with complex and technical computer networking related work with a professional understanding of systems and global linkages, and all layers of the OSI Model.

Country

united states

City

las vegas

Industry

utilities

Skill

switches, troubleshooting, routers, cisco technologies, routing, lan wan, telecommunications, tcp/ip, computer network operations, network engineering, networking, ip, ethernet, network design, wan, cisco ios, wireless, mpls, ospf, bgp, vmware, active directory, cisco systems products, dns, ccna, network security, wireless networking, ipv6, network architecture, visio, linux, metro ethernet, integration, unix, docsis, dwdm, testing, broadband, call center, managed services, fiber optics, c#, cisco wireless, wireless site surveys, fiber optic networks, palo alto networks, cisco networking, cisco ise

Experience

division network engineer

hca

2016-6 - 2018-5 · 2 yrs

noc systems analyst - consultant h lee moffit cancer center

teksystems

2009-1 - 2010-1 · 1 yr 1 mo

infrastructure analyst iii

southwest gas corporation

2018-5 - Present · 8 yrs 5 mos

senior network administrator

jch enterprises

1999-4 - 2008-9 · 9 yrs 6 mos

* Performed ongoing maintenance, enhancements, and implementation of all computer and networking aspects for multiple locations within a spoke-and-hub enterprise environment. * ▪ Performed the administration and support of RIM blackberry enterprise server. Added, moved, and changed LAN/WAN users within a mixed Windows2K/2k3 Server, Active Directory, ACL and GPO Management/Linux Fedora Environment. * ▪ Configured and maintained network printers, copiers and terminals (wyse60). * ▪ Designed and implemented corporate network core/edge which was comprised of Cisco ASA/PIX, 3800, 2800, 1800 series Routers, Cisco Layer 3/Layer 2 Switches, and Wireless Aironets. * ▪ Added, moved, and changed Nortel Option 11C/Meridian Mail System. * ▪ Added Moves and changes to Cisco Call Manager / AVVID Server (Cisco VOIP 7960 IP Phones). * ▪ Structured cabling, Patch Wire Management (Jack and Cable Terminations). * ▪ Performed full and incremental system backups using Veritas Backup Exec, monitored network performance via MOM and SCOM, and end user support and application training.

lead associate technical support representative

household credit services

1995-1 - 1999-1 · 4 yrs 1 mo

Maintained dialer strategies via Davox and Focus dialers system within an inbound/outbound call center environment. ▪ Additional responsibilities included modifying call lists, running lead availability lists, running scripts to update files, administrating new campaigns, managing administration consoles, running productivity reports and tier 1 troubleshooting of agent desktop issues.

nno, network operations engineer

bright house networks

2010-2 - 2015-11 · 5 yrs 10 mos

Held responsibility for the logical and physical design, documentation, and configuration of data communication equipment and technological upgrades on Bright House Networks converged data infrastructure. The network is comprised of Cisco Carrier routing System (CRS) routers, Cisco, ASR-9000’s, Cisco 6500/4900 series multilayer switches, Firewall Service Modules, and Juniper M10’s/T-640’s in the infrastructure; with Cisco uBR10000 and Arris C4 CMTS’s running DOCSIS 2.0 and 3.0 to MTA’s on the edge. ▪ Troubleshoot and isolate failed assemblies and other components of the Backbone Network. Work closely with external vendor engineering groups for planning and troubleshooting. ▪ Perform complex level upgrades/installation maintenances remotely or on-site within very specific Service Level Agreements. ▪ Engineer MOPs (Maintenance Operation Procedures) to aid in the implementation of equipment and services during the established maintenance windows. ▪ Mentor junior engineers on technical and process issues and handle technical escalations.