lee donnelly

* Managing and creating schedules for clients and carers all over north county Dublin. * Working with clients to create the care they need and resolving issues they may have. * Input and update client/carer data onto Innovacare CRM System. * Supporting carers and Schedulers on the clock in/Out system. * Managing and reporting Issues with the clock in.Out System. * Monitoring of clock ins and outs. * Following up on “no shows”. * Fine tuning Innovacare crm including telemonitoring carer management, Client management, scheduling/rostering, billing/Invoicing, weekly and monthly reporting and payroll. * General administration duties.

* Contract based position. * Manage all Seo. * Manage Adword campaigns. * Grow all associated social media through digital strategies. * Create and develop leads for sales. * Report all analytics to management.

Conducted online such as google analytics and offline market analysis and research relating to different types of insurance products (e.g. motor / home) and compiled reports on findings of the research. Completed a research assignment on the ‘quality and relevance of online content provided by Irish insurance companies’ Web content writing, including topical articles for the AXA blog, with a focus on including keywords to improve the company’s search engine optimisation and online appearance.

*  Sold advertising space by generating leads (both face to face and Telesales) and further developed existing customers using various methods of customer relationship management methods such as trade shows, meetings and throughout the advert design process. *  Administered sales activities including event management and aiding in the selection of promotional merchandise *  Liaised with management in America to create new ways of bringing in more business and creating a better product, such as new layouts and better ad design to promote brand awareness. *  General administrative duties such as Account management and file management *  Supervised staff member’s at large wedding fairs. *  Worked on price negotiations, quotations and processed sales orders from start to finish *  Conducted market research on competitors using primary and secondary research methodologies

* Set the fuel and locations of freight on aircrafts e.g. airbuses and 757s * Worked as part of a team to plan and perform loading and unloading activities, computed the centre-of-gravity position and ensured it was within prescribed limits at all times * Ensured the cargo compartment was properly configured for each flight * Verified and maintained a manifest for cargo while reporting malfunctions, maintenance or safety concerns. * Checked that the paperwork for the load and the airplane was correct * Dealt with special deliveries (money drops) * Loading and unloading of freight containers while sorting incoming and outgoing freight

* Reporting to company managers and owners * Managing of Social media campaigns for various clients. While helping them grow and reach their potential in the marketing place. * Decryption of Google analytic's and social media insights and finding gaps in their approach. * Consulting on advertising campaigns both Print and digital. * Website Consultancy. * Managing Email campaigns * Managing Google adword campaigns. * Creating and driving sales through various marketing means. * Helping with the creation of engaging stories. * Creating customer relations between clients and theirs. * Competitor research and Bench marking. * Helping to drive campaigns through the company so everyone knows the plan.

* 1. Responsible for designing creating and delivering marketing program's to create * growth. * 2. Develop sales presentations and reports based on current trends. * 3. Client Management and Acquisition * 4. Coaching * 5. Deliver results based on key KPI’s * 6. Identification and resolution of project issues * 7. Create Brand awareness * 8. Create and execute marketing plans * 9. Track and modify campaigns * 10. Marketing point of contact both internally and externally * 11. Identify key indicators across IMC’s * 12. Driving all sections of the business. * 13. Developing Channel Strategies. * 14. Content Development and management.

Sales negotiations- Distinction Presentations- Merit Digital Marketing - Distinction

Areas of Study  E-Marketing  International Marketing  Enterprise and Innovation  Brand Management  Spanish

BA (Honours) Business Management * Modules: Accounts, Communications, Business management, E-business, Economics, Economic and social policy, Entrepreneurship, Human resources management, Health and safety and service learning, Law, International Business management, Management information systems, Marketing, Marketing management, Operations management, Organisational behaviour, Quantitative methods, Project management, Strategic management, Activities and Societies: I was President of the St Vincent De Paul: Organized a large fundraising event inclusive of all relevant event management areas. o We raised €1000 o Large Research project both primary and secondary research on motivating students We also raised the awareness of the St Vincent de Paul Helping 4 young children have a holiday