Leanne S.

I currently manage Bairstow Eves, East London which consists of lettings branches. This role is very rewarding and the majority of my branches was part of Countrywides New Start program in 2010, and led to a solid business from a network of branches in East London. My role includes; Maintaining the high standards of customer care to both internal and external customers. Identifying business growth Opportunities within and beyond the area and striving to obtain significant market share by adopting pro active working processes. Assisting managers in securing new business income opportunities and referrals. Managing the annual role of the financial targets for each member of their team ensuring clear communication and ongoing monthly reviews Meeting with all direct reports and setting annual objectives and targets Supporting managers within the area Being responsible for forecasting staff needs and staff costs across the region Ensuring the staff are clear and supported with action plans to help them achieve their career goals Ensuring the team learn and share their learnings Recruiting staff at various levels

I manage lettings branches across North and East London.

I opened a "cold start"office and built a solid relationship with finiancial services and estate agency, allowing me to develop a sucessful branch.