Leanne Chan

Serving as Agency Recruitment Consultant for IT roles. Revenue-Driven Candidate Sourcing: Actively sourced and headhunted candidates via job boards, LinkedIn, referrals, and internal databases to meet weekly submission and placement KPIs across multiple open roles. High-Conversion Screening & Candidate Control: Conducted targeted screenings and interviews to qualify candidates against client requirements, driving strong interview-to-offer and offer-to-acceptance ratios. End-to-End Deal Management: Managed the full recruitment sales cycle—from initial candidate engagement through offer negotiation and closure—supporting faster time-to-fill and placement success. Client & Process Coordination: Coordinated interviews, managed client and candidate feedback, and handled offer discussions to ensure quick turnaround times and smooth deal closure. Pipeline & CRM Management: Maintained an accurate and active candidate pipeline in the CRM, ensuring clear visibility of live roles, submissions, and conversion metrics to support forecasted billings. Network Building & Repeat Business: Built and nurtured a strong candidate network, enabling repeat placements, faster sourcing cycles, and sustained billing performance.

Results-driven Sales Planner with experience in: • Supporting business development through the preparation of compelling business proposals, customized client presentation decks, and proof-of-concept (POC) slides. • Skilled in creating structured presentation report templates to streamline management reporting and decision-making. • Adept at transforming complex information into clear, persuasive content that supports client engagement and sales growth. • Detail-oriented, organized, and collaborative, with a strong ability to balance strategic planning and execution. • Facilitated management meetings and served as emcee, ensuring smooth and well-coordinated proceedings. • Supported a special project for the post-acquisition opening of the Daikin Taiwan factory by producing an in-house promotional video for suppliers and management, resulting in RM40,000 in marketing cost savings. • Tools used: Microsoft PowerPoint, Canva

Supported the development of the Daikin Applied Service business in the ASEAN-Oceania region through marketing capabilities, both creative and analytical. • Providing marketing support to 10 Daikin sales offices in the ASEAN-Oceania region. • Consolidating service sales data for performance analysis. • Developing Service marketing materials for commercial use by sales offices using Canva. • Assisting with PPT creation/improvements when required. • Performing analysis as requested by superior.

Provided general Human Resources and Administrative support for over 80 employees in Petaling Jaya (HQ) as well as branches in Johor, Penang and East Malaysia. Employee Compensation & Benefits: Verified claims and overtime submissions, processed monthly payroll, and administered employee entitlements, ensuring 100% on-time payroll and claims submission every month with no discrepancies. Talent Acquisition: Supported end-to-end recruitment, including candidate screening, interview coordination, and onboarding/offboarding processes, contributing to timely role fulfillment and smooth employee transitions. Training & Development: Coordinated annual employee training programs, maintained up-to-date training records, and managed HRDC submissions and claims, ensuring compliance and uninterrupted training eligibility. Employee Engagement: Planned and executed company dinners and staff trips, supporting high employee participation and fostering a positive and collaborative workplace culture. Compliance & Documentation: Ensured adherence to company HR policies and procedures, and prepared official company letters and HR documentation with accuracy and consistency. Employee Relations: Acted as the primary point of contact for employee concerns and workplace issues, resolving matters promptly to support staff well-being and operational continuity. Administration: Oversaw office administration, facilities upkeep, and company vehicle maintenance, ensuring smooth daily operations and minimal downtime. Marketing & Events Support: Managed the company LinkedIn page, served as emcee for corporate events, and assisted in organizing company-led seminars, enhancing brand presence and event execution quality.

• Designed engaging social media content including posters, gifs and videos. • Tasked in copywriting articles, email marketing content, and social media posts. • Assisted marketing manager in managing the company’s LinkedIn and Facebook accounts and tracked performance via social media analytical tools. • Liaised with website developer to redesign and revamp the company’s online store and website. • Implemented and managed the live chat feature on the company’s online store to increase sales leads.

• Proposed and set up an Instagram account for SFP. • Designed posters for social media. • Managed and promoted events on SFP’s social media pages. • Organized functions, concerts, carnivals, and formal dinners. • Gained event management know-how and leadership skills.