leah mainprize

administrative secretary

About

Experienced Administrative Secretary with a demonstrated history of working in the hospital & health care industry. Strong administrative professional skilled in Microsoft Word, Communication, Customer Satisfaction, Conflict Resolution, and Time Management.

Country

united states

City

grand rapids

Industry

hospital & health care

Skill

customer satisfaction, communication, critical thinking, conflict resolution, teamwork, time management, problem solving, hospitals, front office, microsoft word, microsoft powerpoint, microsoft excel, cardiopulmonary resuscitation

Experience

unit secretary of medical and surgical services

spectrum health

2015-7 - 2017-3 · 1 yr 9 mos

Answered incoming phone calls from physicians, patients, and healthcare system staff members. -Contacted physicians to request specialized inpatient consultations. -Collaborated with management to implement positive changes within the system. -Maintained precise documentation of all inpatient admissions and discharges. -Ordered and maintained unit inventory

medical receptionist of gastroenterology

mclaren health care

2013-10 - 2015-7 · 1 yr 10 mos

Answered incoming phone calls and directed calls through the proper channels. -Scheduled patient appointments with physicians. -Communicated with insurance companies on behalf of patients. -Acted as a liaison between physicians and patients. -Maintained records and contacted patients for specialized procedures and diagnostic testing.

medical receptionist of primary care

memorial healthcare

2005-5 - 2013-10 · 8 yrs 6 mos

Answered incoming phone calls and accurately relayed all patient questions and concerns to physicians. -Maintained physician appointment schedules. -Verified patient insurance coverage. -Maintained appropriate inventory of supplies and instruments. -Collected payments for treatment.