Le Tran Tuyet Nhung

Manage key accounts of camera business in Ho Chi Minh • Responsible for all sales activities and sales target in assigned accounts • Manage & pay visit to assigned accounts to push orders & collect debt • Cooperate with other Dept for delivery and solve client’s claim • Present strategic plan, channel development & product to clients • Report to sales Head about market & competitors movement • Support Sales Head to build up sales strategy & budget control

• Manage key domestic accounts: Pepsi, Chuong Duong, Taisho and export accounts: Lotte MGS, Myanmar Brewery, PT Kinocare…in Thailand, Singapore, Malaysia, Indonesia, Myanmar. • Monitor PO and shipment schedule • Monitor and follow up the payment of key accounts • Cooperate directly with other departments for producing and making shipment • Compose and check the contract of key accounts • Make report of monthly sales volume to Sales Director • Monitor daily shipment of product • Support production for taking sample, label test • Understand the specific conditions of key accounts • Contact forwarder to make shipment to following to abroad accounts’ request • Issue price to all accounts at the beginning of every month • Monitor performance and compliance, taking corrective action where necessary

• Manage customer database by internal system • Do market researches and competitors information • Build up good relationship with customers • Make sales target monthly and visit customers weekly • Manage debit of key account and push up payment schedule • Solve problem/claims from customers as quick as possible • Be responsible to makereports to sales manager and director

• Follow up customer system by individual source (ACT Software) • Classify customer, make plan of approaching customers at suitable time • Make calls for consulting, persuading customers to cooperate with the company • Make sales orders, coordinate with the accounting department to complete order (SOP software) • Coordinate with delivery department to finish delivery as soon as possible • Coordinate well with technique staffs to support after-sale services • Deal well with claim/complaint from customers including exception situation • BUM support, give help and training for new employees