Lee Chieng, LIEW

Strategic Procurement Manager (2021-present) East Asia (China, Hong Kong, Taiwan, South Korea)

Category Manager | 2015-2021 South Korea, Malaysia, India

Led global customer account operations across the US, Europe, China, and India, overseeing order management, inventory supply, and regional warehouse performance with on-time delivery consistently above 98%. Managed demand planning and inventory control under a Make-to-Stock (MTS) model using Kanban, optimizing stock accuracy across four regional 3PL hubs. Collaborated with Finance and Business Development on pricing and billing, achieving 99% accuracy, while driving process automation to enhance reporting efficiency. Managed product lifecycle transitions and aged inventory reduction strategies aligned with customer usage patterns. Recognized as Teknicast’s Best Employee (2013) for contributions to operational excellence and supply chain optimization initiatives.

Managed end-to-end order management and production planning, coordinating with cross-functional teams to optimize capacity and raw material supply during demand surges. Oversaw sales forecasting, revenue tracking, and shipment billing to ensure on-time delivery and operational efficiency. Served as the primary liaison for Asia Pacific customers and applied FMEA principles to drive workflow and process improvements.

Bachelor's Degree in Arts and Social Science (Hons.) University of Malaya, Kuala Lumpur Major: East Asian Studies - Korean Studies * Civilization and history of East Asian Countries * Management and contemporary international relations in East Asia * Economic and political development of East Asian Countries * Economic and political development of Korea * Korean culture, history, and Korean language Minor: Tionghoa (Chinese) Studies