Lawson S.

- Manages a portfolio of customers to ensure active and previous borrowers are provided with the highest levels of customer service and satisfaction - Recognizes additional borrowing needs for existing and previous customers - Connects with lending partners who will provide customers with additional access to capital

- Leveraged services and freight solutions to identify new customers, build relationships, and create lasting partnerships through cold outreach - Understanded prospective clients’ unique shipping requirements, and effectively manage a consistent sales pipeline - Maintained operational efficiencies for customer’s freight through load building, scheduling, issue escalation, and capacity securement - Proactively communicated with customers to exceed all service expectations - Served as a consultative resource to customers regarding service offerings, market trends, industry standards - Effectively provided quotes considering all variable factors, and proactively developed strategies and solutions that addressed each client’s unique challenges

A non-profit, mission-based lender serving the underserved (Certified CDC authorized by SBA)

Coached and instructed high school players on game strategies and techniques Organized drills and demonstrated proper technique for individual and team development Motivated players to improve capabilities and lacrosse intellect

Coached middle school players promoting integrity and dedication through lacrosse Helped organize and coordinate drills in summer camps and showcases

Majored in Business Administration with a Concentration in Finance. Minored in Computer Data Analytics.