Lawrence J

Lead infrastructure, network and SRE operations across multiple business lines, including IDC, Checker, Edge, Sophon, MCP and OpenClaw. Report to senior management while managing infrastructure risks, cost optimization, production reliability and cross-team operational governance. Key responsibilities and achievements: • Led a cross-regional infrastructure operations team of up to 20 engineers across China, Taiwan and Malaysia, supporting multiple production projects and business lines. • Oversaw infrastructure operations for IDC, Checker, Edge, Sophon, MCP, OpenClaw and other internal business systems. • Led company-wide migration from AWS to Tencent Cloud after architecture and cost reviews showed that further optimization on AWS could not meet required cost-efficiency targets. • Managed migration and operational validation across cloud networking, Kubernetes platforms, virtual machines, databases, load balancing, DNS, monitoring and related infrastructure components. • Reduced monthly infrastructure cost from approximately USD 120K to USD 50K through phased architecture review, resource optimization, vendor coordination and cloud migration. • Managed IDC network operations, cloud network architecture, infrastructure access control, database permission governance, monitoring platforms and partial security operations. • Owned P1/P2 incident response, RCA, change review, release risk control, escalation mechanisms and cross-functional coordination with R&D teams. • Participated in vendor management and technical solution evaluation with cloud providers, infrastructure vendors and internal stakeholders. • Improved infrastructure governance by strengthening change control, incident response, production validation and cross-team communication processes.

Managed enterprise IT operations, digital information management, network operations, information security, IT systems, software and hardware infrastructure, and internal IT process development. Key responsibilities and achievements: • Led the planning and construction of enterprise IT management systems, IT processes and organizational structure to improve IT service delivery and operational efficiency. • Developed IT strategy and digital transformation plans aligned with business growth, operational requirements and enterprise management needs. • Managed enterprise network operations, VPN clusters, data center network infrastructure, servers, business systems and office IT platforms. • Built and improved IT governance processes covering IT service delivery, asset management, system maintenance, information security and user support. • Led information security planning and execution, including data standards, confidentiality policies, endpoint security, network access control and internal security practices. • Supported business system optimization, online collaboration platforms, meeting systems, knowledge management and internal digital tools. • Managed IT budgeting, cost control, vendor coordination, resource planning, team management, performance evaluation and internal training.

Progressed from senior network engineering responsibilities into a broader infrastructure, network, security and operations leadership role, managing desktop support, operations, network and security teams across enterprise and overseas environments. Oversaw network architecture, data center infrastructure, information security planning, cloud network operations, IT governance, vendor coordination, budget control and technical team management. Key responsibilities and achievements: • Led network, information security and operations teams, including recruitment, work allocation, technical guidance and performance management. • Designed, implemented and maintained enterprise internal networks, operational networks, IDC data center networks and server infrastructure. • Delivered cross-border office and data center network projects across Malaysia, Singapore, Indonesia, the United States and Canada. • Managed AWS and Microsoft Azure cloud network and infrastructure components to support secure business operations. • Led Citrix virtual desktop and VMware virtualization projects covering Citrix XenDesktop, VMware ESXi/vCenter, Active Directory, Cisco Nexus/UCS, servers and storage to improve standardization, centralized management and data security. • Developed IT governance frameworks, IT standards, infrastructure operation processes and PMO mechanisms for project delivery and post-launch operations. • Built information security blueprints, security monitoring mechanisms, access control processes and technical security documentation. • Supported IPS/IDS, WAF, bastion host, database audit, vulnerability scanning, security hardening, DDoS/CC defense and endpoint security. • Managed budgets, procurement, vendor evaluation, equipment lifecycle, software selection, testing, acceptance and daily maintenance. • Developed incident response and contingency plans to reduce operational and security risks.

Managed full lifecycle delivery of large-scale network, data center and infrastructure projects for enterprise and state-owned customers, covering project planning, technical implementation, progress tracking, quality control, cost control, documentation, customer communication and final acceptance. Key responsibilities and achievements: • Led project planning, execution, progress tracking, quality control, cost control, documentation and customer communication across multiple infrastructure projects. • Managed on-site implementation teams and coordinated internal engineers, vendors, customers and external partners to ensure successful project delivery. • Delivered network and infrastructure projects for power grid and enterprise customers, including data center network construction, intranet transformation and server maintenance projects. • Participated in projects involving Cisco, Huawei, IBM, Inspur, EMC, data center switching, routing, server and storage infrastructure. • Supported technical solution design, implementation planning, go-live preparation and post-implementation acceptance. • Successfully completed acceptance for multiple large-scale projects and trained network implementation engineers.

Started my IT career in enterprise IT support, network operations and infrastructure maintenance, supporting branch office IT environments across Nanjing and Wuxi. Key responsibilities and achievements: • Supported daily operations for branch office networks, PCs, servers, office systems and peripheral devices. • Handled system installation, troubleshooting, network cabling, hardware maintenance and user support. • Participated in branch office network construction, multi-ISP access, NAT, DHCP and firewall configuration. • Supported office communication systems, monitoring systems and business application environments. • Built a strong hands-on foundation in enterprise IT infrastructure, network operations and end-user support.