Lawrence T.

• Major in sourcing and contracting for Marketing Operations and Corporate Site Services purchasing requests. • Collaborated closely with Regional and Global Category Leads on sourcing strategy, performed Ariba administration tasks and obtained GOA approval. • Performed series of supplier engagement risk assessments and worked on mitigation plans with supplier, Risk & Compliance team and Category Lead. • Performed contract drafting for new product/service purchases, contract amendment, and contract renewal. Engaged legal team for contract redlining review and coordinated on final contract signoff between MSD signatory and supplier signatory.

• Reviewed and performed compliance check for meeting expenses incurred by Health Care Professionals prior payment process. • Facilitated monthly Operational Call. Presented performance trends and updates to the Local stakeholders. Led the discussion of the any operation issues and challenges. • Consistently monitor and review Business Partner Officer (BPO) performance at Genpact Dalian to ensure proper scanning servicing is delivered. • Supported Deloitte Spot-check Audit activities. Led and coordinated the provision of supporting documents and addressed audit queries in timely manner. • Trainer: conduct trainings and coaching sessions for new joiners • Reviewed and updated SOP on yearly basis. • Identified and executed process Continuous Improvement plans. • Supported GPO on Global Standardization Initiative and Projects.

• Completed knowledge transfer, work shadowing and reverse shadowing as per the Finance Operating Model global direction and timeline • Continue enhancement of the work instruction and global standard documents. • Collaborate with global process owner to ensure alignment of process and consistency of approach • Successfully planned and completed verification backlogs and meet SLA timeline. • Generate and confirm Employee Vendor account on daily basis to avoid payments run disruption. • Support on Audit Report for China markets and ad-hoc reports for various markets

Subject Matter Expert for various data objects: Customer Master, Price Master, Employee Master, HR Master, Supplier Relationship Management, SAP Workflow • Trainer: Consistently conduct trainings and coaching sessions for new joiners and End Market. • Acted as team lead role for 6 months (Jun – Dec 2017) during the absence of 2 Team Leads that were assigned to work on a global project. • Perform data verification. Highlight and rectify irregularities to ensure Data Standards are adhered. • Plan and perform bi-annual data clean-up activities for AsPac markets. • Review and update process documentation annually to ensure related controls are in place. • Facilitate huddle session with team member performance statistics. Discuss on BAU issues and plan for backup resources to ensure quality services are delivered timely as per SLA. • Execute continuous improvement plans to minimize data object Rejections Rate by placing analysis process and engage meeting with relevant End Markets. • Reconcile monthly employee master reports. Validate and monitor data interface from HRMM and SuccessFactor to ECC FI module. • Mainstream involvement in projects, issues investigation and resolution.

• Build capabilities and knowledge in Price Master, SIM Workflow and SRM maintenance. Process BAU requests within SLA • Attend to email queries and resolve problems such as payment rejection, workflow failure, etc. • Prepare monthly KPI statistics and report to Line Manager. • Supported on HRMM migration. Perform data maintenance for HR Mini Master and validate data accuracy. • Monitor system interface from HR system to Finance system to ensure employee records completeness. • Engage IT Solution Centre to resolve interface failure.

• Manage Vendor Master, Customer Master and Employee Master requests. Ensure data accuracy and timely completeness as per SLA. • Assist BAU team with Record Management. Ensure all critical records and supporting document are archived according to the critical records retention schedule. • Assist BAU team with ad hoc report for data analysis and monthly reports for KPI review meeting.