lawrence nicora

About

 Highly skilled, results-oriented IT Specialist with 15+ years’ experience supporting wide variety of information technologies  Met or exceeded performance standards in demanding military environment as leader, team member, and individual  Exceptional leadership abilities with demonstrated capacity to build, train, and mentor highly productive and motivated teams  In-depth knowledge of IT technology, systems, and security  Able to troubleshoot complex systems, isolate the problem, and resolve the issue  Proficient in MS Access, Excel, Outlook, PowerPoint, Word, Antivirus  Install and maintain advanced systems, network administration, and monitoring tools  Solid knowledge of networking concepts and protocols: routing, switching, TCP/IP  Excellent organizational skills, interpersonal skills, written and verbal communications  Strong commitment to customer service Specialties: Local Area, Wide Area, and Wireless Local Area Networks

Country

united states

City

happy valley

Industry

information technology and services

Skill

ms windows, at&t unix, ibm mvs, ms office suite, windows network administration, system administration, network monitoring software, local area networks, wireless local area ntworks, wide area networks, two way radios, telephone systems, cobol, personal computers, ibm mainframe, server 2008, linux, helpdesk, information security, windows server

Experience

lead it specialit

defense logistics agency

1990-6 - 2008-1 · 17 yrs 8 mos

lead computer systems programmer

us army

1983-8 - 1990-6 · 6 yrs 11 mos

* I served as the senior systems programmer responsible for the IBM mainframe Multiple Virtual Storage (MVS OS 370) operating system * Responsible for proactively monitoring and maintaining assigned systems to resolve potential issues before there was any major impact * Performed troubleshooting with multiple service contract vendors to isolate problems and resolve the issue * Planned and implementing upgrades to ensure systems were available. * Participated in the Request for Proposal (RFP) process for IT hardware and services * Managed the Standard Network Architecture (SNA) data communications hardware and software * Provided excellent customer support

Education

northern essex community college

2013-1 - 2014-1 · 1 yr 1 mo

Completed courses in Computer Networks 1 and 2 (included Server 2008), Web Development 1 and 2 (HTML and JavaScript), Information Security, Introduction To Operating Systems (Linux), Data Management (Access), Helpdesk / Soft Skills. Activities and Societies: Dean's List for Academic Honors