Lavonne Docktor

• Conducted over 300 phone interviews to assess applicant's relevant knowledge, skills, experience and aptitudes. • Provided exceptional customer service to both candidates and clients, fostering long-term partnerships. • Enhanced recruitment process for faster hiring by utilizing various sourcing tools such as job boards, social media, and networking events. • Operated and maintained applicant tracking and candidate management systems. • Implemented sourcing strategies to discover top talent in competitive markets. • Developed diversity hiring initiatives, resulting in more inclusive workplace culture. • Collaborated with internal teams and Hiring Managers to address specific recruitment challenges and develop tailored solutions. • Increased candidate satisfaction with personalized communication throughout recruitment cycle. • Trained 20 recruiters and 15 coordinators on best practices, contributing to overall team success and improved efficiency. • Managed high-volume requisitions in a timely manner to meet client staffing needs efficiently.

• Conducted 300 phone interviews to assess applicant's relevant knowledge, skills, experience and aptitudes. • Provided exceptional customer service to both candidates and clients, fostering long-term partnerships. • Enhanced recruitment process for faster hiring by utilizing various sourcing tools such as job boards, social media, and networking events. • Operated and maintained applicant tracking and candidate management systems. • Implemented sourcing strategies to discover top talent in competitive markets. • Developed diversity hiring initiatives, resulting in more inclusive workplace culture. • Collaborated with internal teams and Hiring Managers to address specific recruitment challenges and develop tailored solutions. • Increased candidate satisfaction with personalized communication throughout recruitment cycle. • Trained recruiters and coordinators on best practices, contributing to overall team success and improved efficiency. • Managed high-volume requisitions in a timely manner to meet client staffing needs efficiently.

• Worked closely with Executive recruitment team and Executive Leadership throughout various aspects of the full life cycle of the recruitment process. • Partnered with HR teams to develop comprehensive onboarding programs, facilitating smooth transitions for new hires. • Streamlined applicant tracking system usage for consistency in data reporting, enabling better decision-making in future recruitment efforts. • Improved office efficiency by effectively managing internal communications and correspondence. • Conducting pre-employment screenings for candidates • Assist candidates with questions regarding their Offer Letter • Collaborated with the onboarding team, relocation team, and immigration team when candidates needed assistance with various questions.

• Provide support to HR to ensure seamless transition in candidate hiring process. • Led various projects to reduce the amount of time needed to screen and interview candidates by setting deadlines and daily reminders. • Conducting pre-employment screenings for candidates • Assist candidates with questions regarding their Offer Letter • Collaborated with the onboarding team, relocation team, and immigration team when candidates needed assistance on various questions.

• Managing and improving the operations of the global process for Intern and Professional new hire Onboarding sessions • Proven ability to thrive under pressure, deliver excellence, establish authentic relationships, implement modern technology and ideas to ensure cost effective event spending. • High energy and results-oriented with strong problem-solving, communication, interpersonal and teamwork skills • Coordinate with Recruiting and other Onboarding team members to schedule employees, presenters, facilities, catering, lodging and transportation for the Onboarding session. • Provide onsite support for Onboarding sessions and serve as a back-up to the lead. • Participate in initiatives and project teams to improve the common global Onboarding process. • Maintain confidentiality of critical information and data.

Manage inbound and outbound calls within a service center from loan officers, appraisers, and property owners. Obtain and report on real estate appraisal processes from the initial order to product delivery via a web-based platform. Process new client orders, execute vendor assignments, and communicate to clients a general understanding of appraisal related products. Processing borrower and client payment information utilizing a third-party software system for any given appraisal order. Troubleshoot problematic order entry, assignment, and payment scenarios during the beginning stages of the appraisal process. Apply a defined logic basis in order to select the most appropriate appraiser for any given order.