Lavina Rohira

Promoted as Senior Sales Development Representative with a progressive increase in responsibility of training and guiding newly hired SDR’s about the products and process.

• Responsible for Lead Generation and Inside Sales activities for both Commercial and Enterprise Segments for the assigned territories spread across APAC and Africa. • Identifying potential business opportunities, generating and qualifying customer leads through multiple outbound cold calls, digital campaigning, references and structured mailing initiatives. • Interacting with prospective clients to thoroughly understand their needs. • Nurturing Client relationship by pitching customized product and service offerings. • Tactfully negotiating and closing sales deals by collaborating with sales team.

• Lead generation for mobility solutions like Customer Life Cycle Management, Device management, Knowledge management for a wide range of global industries in Telecommunications, Fintech andInsurance domains. • Asked probing / discovery questions during inbound/ outbound calls and chats to assess customer needs and ensured a positive customer experience. Effectively used professional platforms like LinkedIn for lead generation. • Identified right prospects (Key decision-makers) and cultivated their interest in the firm’s products. • Created qualified leads and built a business pipeline for achieving the monthly, quarterly and annual revenue targets. • Developed a database of prospective customers. • Maintained a log of lead generation activity in the Sales System/ CRM. • Handpicked start-ups in the marketplace based on research insights and targeted them for new business opportunities. • Responsible for Customer Relationship Management across various locations and departments of the enterprise • Profound knowledge of International Market Trends enabled identification of new business development opportunities in unchartered territories. • Generated Meetings for Telco-Mobile World Congress at Barcelona.

Achieving enrolment targets (End to End Sales) (70% inside sales & 30% outdoor meetings) Lead generation through cold calling. Meeting & Counselling prospective students (mostly working executives in various industries)