laverne hackett

* Full secretarial and administrative support to the Managing Director and team including: * First point of contact for all clients, dealing with enquiries on the phone and face to face. Supply information regarding the organization to clients and customers. Provide an efficient and courteous telephone service, dealing with enquires and re-routing calls as appropriate * Carry out routine admin tasks and assist managers by preparing relevant papers, documents, letters and financial reports in advance of meetings * Diary management * Liaising directly with clients and solicitors regarding the preparation of legal documentation * Managing petty cash and preparing reports for daily bank balances * Classifying and compiling client records * Assist with organisation of yearly staff events (including sourcing and liaising with venue, being on site and ensuring the smooth running of the event, as required). * Ordering of all stationary and office equipment, and all other ad hoc duties, as requested.

* Providing emotional and practical support to people affected by crime. * Contacting people who have been victims of * crime. This can be over the phone or through * visits to their homes or another mutually agreed * location. * Clearly explaining the role of Victim Support in a * way which encourages confidence in the charity. * Communicating with people in a way that is * appropriate for them. * Helping people to explore how their experience * of crime has affected their lives and to identify * things which might influence their ability to deal * with being a victim. * Finding out what each victim’s needs and wishes * for support are. Letting them know their options * and how to get the help they need. * Exploring with the victim ways to help them * overcome the emotional, psychological and * practical effects of crime. * Supporting people in dealing with the aftermath * of crime for themselves. Assessing progress against * this and agreeing further steps.

* Performing a range of secretarial functions including word processing, audio dictation, filing and transcription * Perparing and drafting letters, memoranda, resolutions and other correspondence on a variety of corporate and trust matters * Preparing corporation and liquidation documents * Due diligence on potential clients * Maintenance of corporate registers, filing of documents with governmental authorities * General corporate administration, including preparing minutes and resolutions and other corporate documents * Researching, collecting and organizing information, as needed * Scheduling and coordinating meetings * Interacting with clients in person, on the phone and via email.