lauren trafelet
patient services manager
About
I am a December 2016 graduate of Michigan State University and THE School of Hospitality Business. I am very interested in resort ownership and learning about all the segments in running a successful lodging operation. To help me reach this goal, I have signed on to work at the beautiful Lutsen Resort located on the North Shore of Lake Superior in Lutsen, Mn for the remainder of 2017. Here I will be rotating through many of their departments including: Housekeeping, Food and Beverage, Human Resources, and Activities. While at Michigan State University I spent my 3.5 years working at the Union Quick Service Restaurants learning to effectively lead teams of students of various backgrounds and experience. My two internships were spent working at Cedar Point's three leading hotels and resorts: Hotel Breakers, Sandcastle Suites, and Lighthouse Point.
united states
chicago
hospitality
microsoft word, customer service, hospitality, time management, teamwork, restaurants, hotels, microsoft excel, microsoft office, property management systems, opera, food and beverage, food, powerpoint, business golf, lodging, f%26b operations
Experience
assistant general manager
amerilodge group
front desk clerk and front desk supervisor
cedar fair entertainment company
I worked at the front desk of Hotel Breakers as my level 1 internship. I helped check in and out guests, learned how to use the hotel PMS system Opera, and am continuing to learn very useful ways of dealing with certain problems from real world experiences. Promoted to supervisor in the middle of July 2014.
level i crew member
associated students of michigan state university
Was promoted after one semester of working to a level II Crew Lead
true blue crew member
culver franchising system, inc.
assistant general manager
intercontinental hotels group (ihg®)
Holiday Inn Express & Suites Alpena Downtown
level iii student supervisor
associated students of michigan state university
Promoted October 2015 and currently training to be a supervisor for the spring 2016 semester. Fall 2016 worked in HR and Operations
front desk supervisor
cedar fair entertainment company
patient services manager
sodexo
hotel front desk clerk
ramada inn waterfront
crew lead
associated students of michigan state university
management trainee
lutsen resort on lake superior
Program that will rotate me through housekeeping, FOH F&B, HR, front desk, and activities
Education
alpena high school
the school of hospitality business
michigan state university
hospitality management
michigan state university - the eli broad college of business
michigan state university
hospitality
michigan state university - the eli broad college of business
hospitality
alpena community college
biology
lauren trafelet's Contact Information
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