Lauren Tokiwa

As Head of Talent Acquisition (since Jan 2022), I... • Lead, develop, and coach the recruitment team to hire top talent and deliver a best-in-class hiring experience to candidates and hiring teams. • Lead full-cycle recruitment for Senior - Executive level roles with an average of 8-15 headcount at once. • Build and scale proactive candidate sourcing and hiring strategies that reflect Later’s values and attract top talent. • Lead TA adjacent cross-functional projects (ex. Employer Branding, developing our EVP and Ideal Candidate Profile). • Own TA’s OKR’s including Quality of Hire, and Hiring to Plan. • Own Later’s New Hire onboarding program. • Partner with executive and senior leadership to optimize headcount planning and ensure hiring efficiency. • Partner with finance to manage headcount budget. • Manage vendor relationships and oversee the Talent team’s budget. • Train interviewers on interviewing best practices. • Drive operational excellence and optimize the applicant tracking system for users.

What I Did: • Lead the full lifecycle for employees including hiring, facilitating onboarding program (1st day orientation, 1 week, and 1 month check-ins with new hires and hiring managers), professional development and training programs, and exit interviews • Partner with internal, cross-functional stakeholders (in person and remotely) to ensure their teams are equipped with the best talent • Support business leaders in assessing employee performance and ensuring the retention of top talent through professional development and training initiatives • Initiate and refine operational efficiencies to ensure a consistent and high-quality candidate experience, and effective use of internal candidate database • Collaborate on employer branding strategy for Canada and the USA and lead program initiatives • Lead fair and consistent conflict resolution practices to manage incidents • Assist in the integration of new HRIS system (UltiPro) What Onni Does: Onni Group is one of North America’s leading private real estate developers, with extensive experience designing, developing, building and managing innovative projects as a fully integrated company that directly oversees every step in the development process.

What I did: • Manage and drive the full-cycle recruitment process • Conduct business development activities including the identification and development of new clients • Nurture client and candidate relationships that lead to successful placements • Design and implement overall recruiting strategy • Screen, Interview and conduct applicable reference and background checks on qualified job candidates I've successfully placed candidates for the following clients: Lululemon, Nature's Path Foods, BCAA, Concert Properties, BCLC, Gryphon Development, Rocky Mountaineer, Instant Financial, Coast Funds, CREW Marketing Partners, Free For All Marketing, Expedia Inc., CSSA/Recycle BC, Keboola, Sandstorm Gold Ltd., MLA Canada & MLA Realty, Sotheby's International Realty, Performance Office Furnishings, SAGA Sciences, Radius Security / VanFire, Motion Canada, ArtStarts in Schools, LoginRadius, Great Canadian Gaming Corporation What Smart Savvy does: We find high-calibre marketing, communications, and creative professionals in the Pacific Northwest & Western Canada with proven track records and in-demand skills for companies who need them. Our specialty is strong relationships. We get to know our candidates and we explore the job requirements, cultural context and business objectives surrounding each hire. And yes… we're good at smoking out the 'pretenders' too.

What I Did: • Developing, executing, and monitoring online candidate search campaigns • Implementing strategies to successfully pipeline candidates to fill current and future positions • Using innovative search techniques and search engines to produce quality candidates • Working alongside recruiters to fill jobs in a timely manner

Cactus Club Cafe is one of Canada’s 50 Best Managed Companies since 2007, and is the number one casual fine dining restaurant concept in Western Canada, with revenue of $100+ million. What I Did: • Involvement in the recruitment process through interviewing and screening applicants • Leading the one on one training process with new server hires • Redeeming negative customer experiences by finding innovative ways to blow them away • Multitasking by supporting restaurant staff, along with direct customer interactions • Over the phone customer interactions • Create repeat business by providing exemplary customer service • Own Cactus Club's mission statement that "Every Customer Leaves Happy"

Worked in a team-oriented environment to allocate the student's annual fees towards organising and hosting educational and community building events for the student body. What I Did: • Sat on both the Document Review Committee and the Renovations Committee • In cooperation with our 18 members, saw through over 26 Student body wide events to fruition over the course of two semesters • Sat on weekly meetings to approve the allocation of student fees towards student-driven initiatives and proposals • Worked twice a week in "The Cube" - The TWUSA second hand book store service - carrying out transactions and providing excellent customer service to fellow students • Worked twice a week in the Student Association office answering student body questions and instilling a friendly and welcoming atmosphere for fellow students Achievements: • Organised the annual "School of Business Christmas Skate," which hosted 200+ students • Concepted and executed the first annual "Alumni Cafe." This was a networking style event where Business students had the opportunity to engage with Business Faculty Alumni from multiple areas of business to discuss topics such as career opportunities, and general questions on transitioning post-graduation in a relaxed, "cafe-style" environment.

Engaged in direct client interactions and administrative duties including proofreading and verifying contracts as well as detailed data entry and organisation of the office space.