Lauren Williams

Helping with daily office tasks in a marketing role including executing EDM and SMS campaigns, scheduling EDM and SMS, loyalty reporting and analysis, loyalty briefing, content creation and scheduling, paid social media advertisements, organic social media posts, writing and briefing radio scripts, assisting in event organising, capturing in-store photo and video content for social media. Proficient in Meta Business Suite, Canva, CapCut, and experience in Adobe Suite.

Responsibilities included: Stock control, stock ordering, baking, liaising with companies about new lines, arranging shelves and altering product placement depending on current promos, training staff, communicating with management.

SA Lotteries course training, COVID marshal training Responsibilities included: Delegation of jobs, customer service, customer complaint handling, refunds and returns, handling large amounts of money, counting tills, overseeing and directing front end staff, training new staff, problem solving, date checking, marking down stock, restocking shelves, accepting and signing for deliveries, sorting and putting up tickets, checking and signing off on stock deliveries, completing paperwork requirements, communicating with management.

Responsibilities included: Checking and signing off on stock deliveries, baking rolls/pastries/cookies/donuts and other sweets, packaging and pricing products, defrosting and marking products with best before date, date checking and marking down products.

Responsibilities included: Money handling, customer service, restocking shelves, selling and restocking tobacco products.

Completed food safety course Responsibilities included: Serving/assisting customers, slicing fresh products, restocking and packaging products, cleaning, training new staff, time managing, operating equipment, completing required paperwork.

Responsibilities included: Customer service, restocking merchandise, operating POS, building customer relationships, cleaning, up-selling, taking phone calls, organising merchandise and tidying of products in store, gift wrapping, managing number of people in store at a time (COVID-19).