Lauren McClard
Senior Brand Manager, TheraBotanics @ Ideal Living
About
I am a data-driven multidisciplinary marketer and brand builder with a track record of driving success for a variety of consumer products — meticulously breaking down cross-functional barriers, building plans & programs, elevating team performance, and distilling insights into big, scalable ideas that unlock opportunity, innovation, and growth. This includes: • Serving as Senior Brand Manager of 12 CPG brands at health & wellness-focused D2C company, Ideal Living — developing & implementing digital strategies, incrementally growing existing brands, and commercializing new products. • Managing wellness & beauty-focused digital D2C company Scale Media’s top-selling e-commerce supplement brand, 1MD — building out & leading its Video team, driving lifecycle & retention initiatives, and launching numerous D2C products to success. • Running US marketing for global pro audio software startup Audionamix — focusing on the music & entertainment industries and serving as the main contact for European leadership. • Helping establish Account & Project Management practices within boutique digital agency Bureau of Small Projects and serving as a partner to dozens of small & medium-sized organizations. • Helping the CMO of Dr. Schulze’s American Botanical Pharmacy launch the company’s first food product — later elevating its direct mail, email, and CRM marketing capabilities to grow acquisition & retention. • I began my career with roles in many aspects of entertainment — supporting the Head of United Talent Agency, and later on the production & development of feature films. Above all, I am a passionate leader who brings the best out in cross-functional teams — empowering them to think critically, challenge conventions, make the complex simple, and reliably produce results. EXPERTISE: BRAND PLANNING & STRATEGY Positioning & Identity • Customer Journey Mapping • Messaging & Communications Strategy • Campaign & Content Development INTEGRATED MARKETING & STORYTELLING E-Commerce • Paid, Earned & Owned Media Strategy & Optimization • Loyalty & Retention • CRM & Automation • Email Marketing • Direct Mail • Direct Response TV • Experiential • Partnerships DATA-DRIVEN DECISION MAKING Qualitative & Quantitative Research • Category Analysis • Segmentation • Analytics & Insights BUSINESS OVERSIGHT & DIRECTION P&L/Budget Management • R&D • Product Roadmap Development • GTM Strategy • Agile/Waterfall Project Leadership • Process Improvement CROSS-FUNCTIONAL LEADERSHIP Team Building & Talent Mentoring • Leadership Consulting & Guidance • Navigating Matrixed Organizations
United States
Los Angeles
Consumer Goods
Direct Marketing, Cross-functional Team Leadership, Agile Project Management, Go-to-Market Strategy, Strategic Insights, Data Analytics, Audience Development, Segmentation, Qualitative & Quantitative Research Methodologies, Strategic Partnerships, Experiential Marketing, Direct Response Television, Customer Relationship Management (CRM), Retention Strategies, Earned Media, Brand Storytelling, Content Marketing, Online Marketing, Marketing Campaign Management, Campaign Strategies
Experience

Senior Brand Manager, TheraBotanics
Sherman Oaks, California, United States
Recruited into the health & wellness-focused D2C company to serve as the Senior Brand Manager of 13 brands in the CPG space (12 supplements & 1 aromatherapy) — collaborating with leadership to develop & implement digital strategies, incrementally grow existing brands, and commercialize new lines & products. • Partnered with leadership to reimagine & rebrand the company’s existing supplement line as a digital-first D2C brand — developing the core product, brand, and GTM strategies to target the aging Gen-X consumer. • Ideated and executed market research-backed omnichannel campaigns to launch a 60 SKU aromatherapy diffuser & essential oils brand — developing content, digital, and product subscription strategies to quickly grow engagement, generate leads, and secure organic rankings while increasing repurchase rate and LTV. • Leading key initiatives to build on the 20-year success of supplement Prosvent — implementing the company’s first comprehensive digital strategy while reimagining TV acquisition, elevating content quality across the board, and proactively providing A/B testing throughout to maximize results. • Led a brand overhaul to reinvigorate a struggling D2C superfood drink product — refocusing the brand story, introducing updated packaging, and dedicating investment toward digital, social, and affiliate channels to connect with a younger demographic. • As PMO, led the simultaneous effort to modernize & migrate 18 D2C e-commerce platforms to WooCommerce — implementing processes for sprint planning & optimized infrastructure to remove bottlenecks company-wide and enable increased digital efficiency & ROI.

Senior Retention Marketing Manager
Sherman Oaks, California, United States
• Promoted into a Senior Marketing Manager role within the award-winning CPG company’s Lifecycle department — introducing consumer testing to inform strategy, improve campaign timing & messaging, and reduce subscription churn while increasing purchase frequency and customer lifetime value. • Reimagined the Lifecycle Department’s processes, workflows, and tracking from end-to-end — improving team efficiency & effectiveness while validating a blueprint for continued company-wide scalability. • Encouraged to think outside the box and try new things — defining digital metrics & KPIs while harnessing A/B testing for top supplement products to seed learnings into the customer pipeline to improve the customer journey and increase repeat purchase and lifetime value. • Served as the marketing lead in orchestrating the email strategy & funnels for the new Tru Alchemy beauty brand — building all workflows for lead nurture, purchaser welcome, upsell, cross-sell, and abandoned cart.

Marketing Project Manager
Sharman Oaks, California, United States
• Recruited into the wellness & beauty-focused digital D2C company to manage its top-selling e-commerce supplement brand, 1MD — building out & leading its 10-member Video Department, optimizing its lifecycle & retention capabilities, hiring & mentoring new talent, and launching numerous D2C products to success. • Led brand & technology initiatives to increase conversion & ROI — overhauling the 1MD brand & assets, building a content platform to educate consumers, project managing 3 documercials, implementing enhanced subscription & upsell funnel capabilities for all brands, and helping orchestrate 1MD’s Amazon launch. • Key lead for company-wide delivery and workload prioritization — standardizing, refining, and optimizing workflows to alleviate bottlenecks, improve efficiency, and dramatically improve technical & creative output. • Transformed the company’s product launch process from the ground up — implementing two phases of formalized frameworks for product development, brand & campaign design, and launch strategy, spanning market research, consumer testing, claim vetting, and post-launch campaign analysis.

Marketing Manager
Burbank, California, United States
• Recruited into the global pro audio software startup to lead its US office — reporting to the CEO, running US marketing focused on the music and entertainment industries, and serving as the main point of contact to the European senior leadership team. • Led initiatives to elevate US domestic capabilities — internally injecting process, securing two agency partners, hiring new talent, and refocusing the team toward scaling & driving efficiencies into the brand’s visual identity, user experience, PR, marketing, and sales practices. • Spearheaded two successful global software launches — working across the business to help develop / innovate products while executing influencer, tradeshow, PR, social, digital, and content strategies to maximize performance and deliver the most successful launch in company history at the time. • Partnered with executive leadership to formalize & grow the company’s B2C channel — orchestrating a global mix of high-value events and personalized advertising / digital campaigns to connect with artists, musicians, filmmakers, and hobbyists. • Worked closely with the Sales leadership to evolve the company’s partner & channel marketing programs into highly strategic & capable functions — driving sales engagement and enablement while successfully implementing solutions to increase partner mindshare, scale opportunity, and grow revenue.

Marketing Project Manager
Los Angeles, California, United States
• Recruited by the boutique digital agency to help leadership establish Account & Project Management practices while serving as a partner to dozens of small & medium-sized organizations — establishing company goals, identifying target markets, and informing data-driven marketing tactics to set the brands apart. • Played a key role in driving a wide range of projects to successful conclusions — honing skills in digital marketing, SEO, web development, and building strong brands while personally creating a management framework for earning client trust and elevating retention.

Marketing Manager / Project Manager
Marina del Rey, California, United States
• Brought on by the premium herbal products manufacturer to serve as a Project Manager and help the CMO launch the company’s first food product — quickly receiving promotion to Marketing Manager, co-leading a six-member team, elevating direct mail & email marketing capabilities, and growing acquisition & retention. • Logistically drove product development, branding, package design, go-to-market strategy, and marketing for the Superfood Nutrition Bar — delivering a successful launch and repeatable template for new products. • Partnered with CMO to create and implement a modernized lifecycle marketing department — leveraging market research, advanced targeting, personalized messaging, and A/B testing to optimize the customer journey, improve acquisition & retention, and validate a scalable framework for use across the business. • Played a key role in expanding the company’s monthly subscription service and practitioner programs — contributing new offers & engagement strategies that turned around the previously underperforming programs and consistently grew incremental revenue YoY. Recognized by the CEO as Employee of the Year in 2012.

Various Development, Production, & Project Support Roles
Entertainment Experience
Hollywood, California, United States
• Began career in many aspects of entertainment — supporting Jim Berkus, Head of United Talent Agency, and his many high-profile clients and later film producers William Horberg and Rebecca Yeldham on development & production of such properties as Death at a Funeral (Chris Rock), The Kite Runner and Anvil! The Story of Anvil.
Lauren McClard's Contact Information
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