lauren may

Worked as a team leader for all employee's, completed management duties such as: opening and closing the restaurant, filling out the deposit slip/drop-off/ and employee files. I acted not only as a server, but as a food prep, cashier, and event promoter. Went to certain events and handed out flyers or communicated information about all restaurant events (Bike Night, Car Cruise).

Engage and Up-sell higher quality food products, worked not only as a server, but as a food expo, runner and trainer. I handled all money throughout the entire shift, followed the "10-steps of service", reached goals assigned from GEMS, and tried to make customers happy enough to return. Trained all new hires following corporate procedures and expectations, acted as a leader to the team-promoting and engaging as a group. I am the creator and maintainer of "Bee's Shift Trader" a Facebook site used to trade shifts and communicate to all employees/peers. I also completed Serve Safe-to efficiently handle and serve alcoholic beverages.

Coach was founded in 1941 as a family-run workshop. In a Manhattan loft, six artisans handcrafted a collection of leather goods using skills handed down from generation to generation. Discerning consumers soon began to seek out the quality and unique nature of Coach craftsmanship.Now greatly expanded, Coach is a modern American luxury brand with a rich heritage of craftsmanship and New York style. We continue to maintain the highest standards for materials and workmanship. Coach's exceptional workforce remains committed to carefully upholding the principles of quality and integrity that define the company. We attribute the prominence of the Coach brand to the unique combination of our original American attitude and design, our heritage of fine leather goods and custom fabrics, our superior product quality and durability, and our commitment to customer service.