lauren leroy

* Answered and route multi-line telephone system accurately * Welcomed guests into the office while demonstrating excellent customer service * Coordinated conference room schedules and prepped them prior to use * Completed any ad-hoc projects assigned to me including, but not limited to, filing, data entry, photo copying and putting together new candidate folders * Distributed and ensured the correct paperwork is given to applicants and are returned completed, following company as well as NYS standards and guidelines

* Provided excellent customer service to ensure a positive store experience * Maintained the organization of merchandise in the store to ensure it was always presentable * Efficiently prepared and re-stocked merchandise running low on the sales floor * Maintained the effectiveness of merchandise flow, filling and presentation standards throughout the store and stockroom * Contributed to the success of new products and stores through the use of fliers, sales events, and word of mouth * Professionally helped in the training of new employees

* Booked travel arrangements including, but not limited to: flights, hotels, apartments, car service, & travel insurance for 7 head managers, all job swaps and transfers * Managed reports for all office vendors, corporate credit card/business trip expenses, inventory etc. * Provided administrative assistance to the EA * All receptionist duties included

* Managed all receptionists and weekly schedules * Met with coordinator and manager for weekly updates * Sent out monthly office communications and updated reception manual * Generated expense reports for business trip reimbursements * Trained incoming receptionists, updated reception guide and telephone list * All receptionist duties included

* Obtained quotes, booked flights, hotels, apartments, car service and any other forms of transportation * Managed daily meetings and provided assistance to Head of Itau as well as 15 other managers * Managed corporate credit card (obtained receipts, generated expense reports, verified account usage online to avoid exceeding the limit, etc.) * Generated expense reports for business trip reimbursements * Kept inventory and purchased office supplies for the Commercial area * Contacted executive assistants worldwide to schedule meetings/calls/video conferences * Provided assistance to managers with personal health insurance

* Registered and welcomed all guests into the office with excellent customer service * Answered, transferred and screened multi-line telephone system * Assisted Itau Bank customers by directing them to the correct services * Placed and administered all service requests * Organized inventory and ordered all caterings, office and kitchen supplies * Managed all conference room schedules and prepped them prior to use * Scheduled, tracked, connected & troubleshot international video conferences * Distributed incoming mail to employees and prepped outgoing * Maintained inventory of incoming and outgoing documents/packages/checks

Activities and Societies: Dance Team