Lauren Har

• Participated in development of scaleable full-stack web applications project which processed, analyzed, and visualized data for different clients. • Enhanced and supporting ongoing development for existing projects. • Worked with project team to meet scheduled due date and managing customer expectations, time bound response and solution to the technical issues. • Completed all phases of planning, developing, and debugging web applications and software that with secure interactions of API and databases.

• Analyze, track and manage the plan execution, deviations, identify major issues and risks, and give early warnings in a timely manner. •Manage information data, develop data maintenance rules, and regularly output data/reports. •Monitor daily progress and follow-up on issues to ensure smooth implementation and issue closure within target SLA and project deliver with satisfied passed rate. Achievements: •Lead a team of 8 under Indonesia XL Thanos Project as to monitor and analyze project delivery operation work. Mentored new joiner remote Indonesia projects. •Analyze and propose solutions, and successfully reduce the rejection rate of the project by keeping the satisfaction rate of the project delivery request from the site to the installation above 90%. •Develop automated tools to perform daily project request delivery functions on Huawei built in system to improve project efficiency and reduce the occurrence of human errors

• Participated in developing and maintaining software application (Gopayz project). • Involved in providing technical assistance, troubleshoot and solve software issues. • Performed testing for both web-based and non-web-based systems. • Prepared and updated software application related documentation.