laurel drennan

* Work one on one with a number of senior clients, as well as individuals with developmental disabilities, who have various medical, social, and psychological needs * Provide support and assistance for Extended Families clients in their homes as well as out in the community setting, in nursing homes, and in retirement homes * Provide companionship and support including, but not limited to, community outings and medical appointments; respite; assistance with homemaking duties such as cleaning, laundry, meals, household chores, and medication reminders; monitor safety of client and staff environment * Implement behavior management techniques where required * Engage clients in positive stimulation and activities * Shift documentation on clients' emotional, psychological, and physical well-being

* Worked with the Behavioural Support Team, nursing staff, social worker, and recreation staff to identify residents who would benefit from one-on-one or small group interactions and provided those interactions on a regular basis. * Assisted recreation staff and social worker in the collection of information for the psychosocial and recreational assessments of new admissions. * Worked alongside the social worker to lead groups of residents as part of the psychosocial support offered. * Attended resident council meetings, took meeting minutes, and participated in discussions when appropriate. * Assisted recreation staff with many programs and activities. * Attended and participated in resident care conferences when appropriate. * Took an active part in teleconferences, webinars, on-site conferences and off-site conferences * Adhered to privacy and confidentiality procedures and protocols vital to my position * Total placement hours: 480 hours

* Conducted grant research * Wrote effective and successful grant proposals * Developed new concepts for funding applications * Organized and coordinated a Gateway project for seniors' education on retirement * Facilitated strategic planning for revenue development and public awareness * Planned, attended, and actively participated in fund development meetings, Board of Directors meetings, and the Annual General Meeting * Maintained Gateway's social media networks so they were active and up to date * Trained and supervised new employees * Organized, planned, and coordinated various tasks and projects while putting together a charity hockey game that benefited three local charities: YMCA Strong Kids Campaign, Alexandra Marine & General Hospital, and Gateway Centre of Excellence in Rural Health

* Worked as an ambassador of Goderich and the surrounding area by welcoming guests from all over the world to our community by providing information and guidance to visitors on the different events, activities, and businesses in the local area * Created tourist information packages for distribution to the public * Personally researched and attended community activities * Communicated upcoming events to individuals and promoted events through social media * Conducted surveys, collected data, and analyzed results to improve Tourism Goderich services * Trained and supervised new employees * Extremely independent position that required extensive communication and marketing skills. * Successfully communicated with individuals of various ages and cultural backgrounds in both English and French

* Communicated with customers and retrieved their orders * Operated cash register and credit card machine effectively * Tagged and prepared customers' clothing orders * Trained and supervised six new employees * Created monthly work schedules on the computer

* Photographed local events * Typed and edited my own articles as well as others’ articles and letters * Created articles based on events happening in schools and the community * Conducted research for articles by interviewing various individuals from the local area

* Assisted shoppers by helping them locate items in the store * Created shelf signs and price orders for various products * Lifted and carried items that weighed over 30 pounds * Stocked and faced store shelves

* Aided with check-ins and check-outs * Offered guests information about local activities, events, nature hikes, and various tourist attractions * Answered the phone and e-mail inquiries in a timely manner * Handled lunch and dinner reservations for the dining room * Thoroughly cleaned and tidied the hotel hallways and hotel rooms in time for the following guests' check-in times

* Assist customers in purchasing wallets, hand bags, luggage, and other store items * Deliver product knowledge and answer questions from visiting customers * Successfully communicate and aid individuals of various ages and cultural backgrounds * Operate cash registers and credit card machines daily * Complete mark downs and mark-ups on store merchandise as well as create and re-arrange product displays * Perform opening and closing store procedures * Unpackage stock and display it appropriately and professionally within the store while simultaneously aiding customers

With a minor in Psychology

Queen Elizabeth II Aiming For The Top Scholarship -Ontario Scholar Activities and Societies: Basketball Tennis Badminton

With a 6 month placement at Chartwell London Long-Term Care Residence as a Social Service Worker student.