Laura Zamora

Managed daily operations for a $7.7M+ annual sales restaurant with 60+ staff. -Oversaw P&L, labour cost, and compliance, ensuring operational and financial excellence. -Led team training and development, improving engagement and accountability. -Optimised stock management, procurement, and supplier coordination. -Partnered with senior management on strategic planning and cost-reduction initiatives. Key Achievements: -Increased sales from $6.9M to $7.7M (2023–2024). -Reduced COGS from 32.4% to 30.3% through efficient procurement and tighter control. -Cut stock variance from –2.56% to –0.88% and reduced wastage by 35%. -Achieved “Above Expectations” ratings in all audits and compliance checks.

-Led and motivated team members during peak operations. -Ensured food safety, quality, and compliance standards were met. -Supported opening of a new store and trained new shift leaders.

-Managed $500K in stock, coordinating logistics, warranty processes, and stocktakes. -Delivered personalised sales and client support via multiple channels. -Improved receiving accuracy and warehouse organisation. Achievements: -Exceeded sales targets while part-time. -Helped achieve one of the lowest inventory losses in the company (0.25% on $2M).

-Coordinated import tracking, nationalisation, and supplier deadlines. -Improved reporting accuracy and implemented a new supplier compliance system.

-Negotiated with national and international suppliers. -Managed purchase orders and import processes. -Developed policies for the newly created procurement department.

Graduated First in Class | Scholarship Recipient (Instituto Politécnico Nacional, Mexico)