laura gatzos

Studied Health Management and Policy with a focus in organizational behavior

* Led multidisciplinary project teams for enterprise wide patient safety collaboration and discussion; design, develop, and drive project work plans and plan, implement, and monitor project performance * Maintained oversight for internal safety pay-for-performance measures by engaging with stakeholders to ensure that deliverables are complete, accurate, and on-time * Prepared communications, reports, presentations, and data analysis for review by PHS CEO and CMO-level leadership * Analyzed and trended Partners Healthcare system-wide patient safety event data

* Served as key team member in implementation and ongoing data assessment of departmental quality improvement projects * Analyzed patient medical records and abstracted relevant information for data entry and analysis into departmental, institutional, and national databases * Identified trends in bone marrow transplant outcomes through quarterly data analysis * Functioned as departmental representative to educate visiting medical residents, foreign students, and other medical professionals about day to day activities and mission of laboratory

* Trained new employees in cell processing procedures, proper usage of laboratory analyzers and laboratory information systems (LIS), and Partners software applications * Personalized teaching strategy and training methods for new employees and visiting medical residents by assessing needs of a trainee’s learning style in conjunction with past clinical and educational experience * Engaged in ongoing coordination with physicians, nurses, and laboratory staff of partnering institutions to align interdepartmental goals to create quality improvement projects and maintain initiatives to ensure patient safety * Communicated with transplant team physicians regarding occasional deviations from standard operating procedures * Performed laboratory quality improvement projects independently and as a member of multidisciplinary teams

* Provide certified Epic build expertise to analyze organization’s current business practices and translate them into configurations and workflow for successful product implementation * Develop subject matter expertise, maintain models of business and system requirements, and configure Epic software according to end user requirements * Track and resolve system failures that may compromise patient safety; recognize, communicate, and escalate concerns that are critical to software implementation timeline * Provide on-call support to end users regarding use and functionality of software; efficiently offer solutions for issues that may compromise patient care

Analytical scientists and clinical researchers worldwide rely on Agilent to help fulfill their most complex laboratory demands. Our instruments, software, services and consumables address the full range of scientific and laboratory management needs—so our customers can do what they do best: improve the world around us.Whether a laboratory is engaged in environmental testing, academic research, medical diagnostics, pharmaceuticals, petrochemicals or food testing, Agilent provides laboratory solutions to meet their full spectrum needs. We work closely with customers to help address global trends that impact human health and the environment, and to anticipate future scientific needs. Our solutions improve the efficiency of the entire laboratory, from sample prep to data interpretation and management. Customers trust Agilent for solutions that enable insights...for a better world.