Laura Oprea

Laura Oprea

Head Of User Experience @ FIFA

About

Experienced Information Technology Infrastructure Operations Manager with a demonstrated history of working various industries. Skilled in Service Delivery, Business Process, Service-Level Agreements (SLA), ITIL, and IT Service Management. Strong information technology professional graduated from The Academy of Economic Studies, Bucharest.

Country

Switzerland

City

Zurich

Industry

Computer Software

Skill

Spoken English, Performance Metrics, Enterprise Systems, English, Strategic Thinking, Training, Identifying Issues, Problem Solving, Customer Satisfaction, Analytical Skills, End to End Delivery, Stakeholder Management, Vendor Partnerships, IT Leadership, IT Service Management, ITIL, Change Management, IT Operations, IT Management, Incident Management

Experience

FIFA

Head Of User Experience

FIFA

LinkedIn
2022-2 - Present · 4 yrs 8 mos

Zurich, Switzerland

Swissport

Head Service Integration (SIAM)

Swissport

LinkedIn
2021-6 - 2022-1 · 8 mos

Switzerland

Swissport

Head CIO Office

Swissport

LinkedIn
2020-10 - 2022-1 · 1 yr 4 mos

Zurich, Switzerland

Swissport

Global IT Service Owner UHD& ITSM

Swissport

LinkedIn
2019-10 - 2020-10 · 1 yr 1 mo

Zürich Area, Switzerland

Holcim

Global IT Infrastructure & Operations Service Manager

Holcim

LinkedIn
2016-9 - 2019-10 · 3 yrs 2 mos

Lyon Area, France

Holcim Services EMEA

Incident and Problem Management Analyst

Holcim Services EMEA

2012 - 2016-9 · 4 yrs

Madrid Area, Spain

Holcim (Romania) SA

Helpdesk Coordinator Eastern Europe

Holcim (Romania) SA

2006-12 - 2012-6 · 5 yrs 7 mos

Laura Oprea's Contact Information

Email

******@***.com

Phone

(**) *** ****

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