Laura Dunne

My job as an insurance sales representative was to sell insurance policies. I took calls, dealt with customers in the office, gave quotes and set up policies for different types of insurance. My goal was to get information about clients' needs, then shop the market using a system called Relay and match them with insurance policies best suited to them.

My job as the stock controller was to maintain accuracy so the store physical stock was aligned to the book stock online by the company's online inventory management system to identify and investigate any issues, analyze, understand and take appropriate actions to correct stock files. I worked very closely with store managers and merchandisers from different suppliers.

I volunteered in a youth service during the summer season of 2016-18. This involved doing a lot of activities with children such a team building exercises, art classes, rock climbing, cooking classes, days out to aqua centre and clara lara. This summer project was designed to bring kids together during school break to keep them entertained and in a good environment. I learned a lot of experience in this job. I enjoyed being with the same kids every day throughout summer and watch their personalities grow as they became more comfortable each day and watch them make new friends

My job as an office administration was invoicing sheets that would have to be scanned, checked on the computer then put into their correct files. I would then go through a list of bought and sold products then use a program called ‘MOVEIT’ to make sure they were on the system. I also Communicated customer complaints, requests, feedback to company management and talked to customers over phone and email about delivery times and other information.