Laura Metzger

Part of Customer Application team, working closely with the Sales team to help our customers choosing the best solutions for their process. In charge of Single-Use and Muti-Use Hardware (USP/DSP : Bioreactor, Clarification, Chromatography, Virus filtration, TFF, mixers etc.), Novaseptic products and services. Standard and custom solutions can be proposed, with the associated services. - Covering Middle East, Africa and Netherland Regions

Management of Single-Use Custom Projects within Systems & Solutions organization : - Define, plan and manage all activities linked to the project execution for internal and external customers worldwide. - Main contact point of the customer all along the project. - Project management from quoting phase to the administrative closure. - Ensure that the project is on cost (according to the quotation) and in time (according to the agreed planning). - Manage project matrix team allowing the execution of the project efficiently. At the interface with Sales Team, OMM, Quality Dpt, Engineering, Field Service, Marketing & Procurement. - Address and assess costs and planning impacts regarding customer Change Order Request. - FAT (Factory acceptance tests) coordination

Mission at Merck : Management of Single-Use Custom Projects within Systems & Solutions organization : - Define, plan and manage all activities linked to the project execution for internal and external customers worldwide. - Main contact point of the customer all along the project. - Project management from quoting phase to the administrative closure. - Ensure that project is on cost (according to the quotation) and in time (according to the agreed planning). - Manage project matrix team allowing the execution of the project efficiently. At the interface with Sales Team, OMM, Quality Dpt, Engineering, Field Service, Marketing & Procurement. - Address and assess costs and planning impacts regarding customer Change Order Request. - FAT (Factory acceptance tests) coordination

- Creation of a lessons learned tool. - Setting of a financial tool according to the "Best practices" procedures. - Creation of a project ressources plan. - Update of a Process Flow document (PFD)

- Setting of a new method to synthesize the flavaglines in a minimum of steps. - Product definition : X Ray, RMN 2D (NOESY, COSY, HMBC, HSQC) Under the direction of Dr. Laurent DESAUBRY

- Validation various products conformity according to customer requirements and to the regulatory norms. - Utilization of several measurement instruments : Ph-meter, Chlorometer, colorimeter, viscometer, UV spectrometer, refractometer

- Internship in a Research team. - Studies and optimization of a new procedure to synthesize an analog of the flavaglines. - Product definition : RMN 1D, infrared and UV-visible spectroscopy, Gas and liquide Chromatography, Mass spectrometry Under the direction of Dr. Laurent DESAUBRY

This additional year gave me some competences in project management, management and business administration, complementary to my chemistry training.

Exchange year at Bishop's University (English-speaker University) - Québec, Canada