laura carlson

treasurers office

About

Experienced Collections Specialist with a demonstrated history of working in the telecommunications industry. Skilled in Account Management, Leadership, Risk Management, Microsoft Excel, and Financial Analysis. Strong accounting professional with a Elementary Education focused in Early Childhood Education/Mathematics from University of Nebraska at Omaha.

Country

united states

City

omaha

Industry

accounting

Skill

accounting, banking, financial reporting, finance, customer service, leadership, account reconciliation, financial analysis, accounts receivable, microsoft excel, microsoft office, risk management, account management, collections

Experience

staff accountant

west corporation

2019-7 - 2019-9 · 3 mos

accounting and branch manager and teller supervisor

u.p connection federal credit union

1999-4 - 2010-10 · 11 yrs 7 mos

Staff hire & training, cash handling, vault services, loan application, processing and disbursement, accounts payable, garnishments, account reconciliation, debit card fraud reporting, vendor accountability, team meetings, individual retirement accounts, customer service, customer account maintenance, certificates of deposit, collections

collections supervisor

intercall

2011-4 - 2013-7 · 2 yrs 4 mos

* Responsible for supervising the activities of assigned collections staff by ensuring the following * functions are efficiently performed in a quality-oriented environment reflecting the Company's * values * ensure strict adherence to client confidentiality standards and departmental collection * policies and procedures when making contact with clients * lead and participate in basic research * and analysis to provide resolution of billing discrepancies and issues * participate in the activities * associated with a variety of departmental projects including preparing reports, material, * documentation, and coordinating tasks * develop, prepare and update a variety of reports ensuring * accuracy, timeliness, and adherence to department policies and procedures * compile data for * report preparation resolving any discrepancies with data