laura hawes

administrative services manager and executive assistant to area president and chairman

About

I am a highly motivated and skilled professional recognized for excellent leadership and outstanding interpersonal & communication skills. Working knowledge and understanding of all the daily operations of a business office. Established executive administrative professional with 25+ years experience in the financial services, human resources, banking, insurance and real estate fields. Arthur J Gallagher & Co (NYSE: AJG), is a global leader in insurance brokerage and risk management services. Or a longer version: Arthur J. Gallagher & Co. (NYSE: AJG), an international insurance brokerage and risk management services firm, is headquartered in Itasca, Illinois, has operations in 31 countries and offers client-service capabilities in more than 140 countries around the world through a network of correspondent brokers and consultants.

Country

united states

City

boston

Industry

insurance

Skill

management, human resources, customer service, budgets, event planning, recruiting, leadership, microsoft office, microsoft excel, interviews, payroll, strategic planning, fundraising, project management, organizational development, business process improvement, time management, team management, team building, department budgeting, notary public

Experience

director of human resources and office manager

cypresstree investment

1989-5 - 2009-7 · 20 yrs 3 mos

executive administrative assistant

berkshire group l.l.c.

2013-2 - 2015-8 · 2 yrs 7 mos

executive administrator

the carpenters fund

2009-10 - 2012-11 · 3 yrs 2 mos

* Executive Administrator * Responsible for general administrative duties including telephone support, order supplies and the management of internal and external mail. * Calendar Management – created and maintain public calendar and contact list * Update and distribute PowerPoint presentations and brochures. * Schedule client appointments and oversee the daily schedules for office of 6 employees. * Prepared expense reports for both partners. * Prepared confidential reports for partners for the weekly conference calls. * Coordinated business travel reservations including flights, car rentals and hotels.

administrative services manager and executive assistant to area president and chairman

arthur j. gallagher & co.

2015-8 - Present · 11 yrs 2 mos

* Effectively Manage Relationships with Building Management and Maintenance Department * Responsible for Office security, including maintenance of emergency evacuation procedures * Oversee the procurement of Office Furniture, Office Equipment and Supplies * Responsible for maintenance and housekeeping requests through Angus System * Manage AJG Disaster Recovery Plan and Business Continuity Plan * Provide orientation training to new hires regarding facilities, administration and IT overview * Involved with purchasing and vendor management relationships * Responsible for maintaining the access card security system with building management * Oversee the off-site file retention program and ensure ability to retrieve records * Proactively Manage 8 direct reports (administration and facilities personnel)