laura caldwell

I directed and researched a feasible plan for a fully operational coffeehouse/bar/recording studio in the North Laines of Brighton. Responsible for the development of new processes/procedures, staff recruitment, menu creation, personal and premises licence applications and assisted in project management for the refurbishment of the premises

* Make, Art, Drink, Eat is a coffee house, exhibition space and creative hub in the center of Brighton's famous North Laines. * Main responsibilities - * Daily management of operations. * Revenue generation through a spectrum of creative workshops. * Recruitment, staffing and completion of theirs required training methods. * Execution of tailored events for customers.

* An Artisan Sourdough Bakery, Coffeehouse, Events space and an Arts and Cultural Community hotspot. Noa is a hub for families and professionals alike and acts as a backdrop for showcasing specialised events. * Main Responsibilities- * Handling losistics on a daily basis. * Human resource management. * Administration of business practises to create a high level of efficiency. * To maximise profit through the production of events and the execution of personalised projects.

* The Bridge, Public Bar and Restaurant. A newly refurbished public house required a more contemporary management style focusing more on food and customer service instead of a traditional ale driven business. * Main Responsibilities - * Operational Manager. * Alcohol License Duties. * Preparing and facilitating new training methods. * Liased directly with Brewing Company to implement realistic budgets and a profit and loss scheme. * Cellar Management Training. * Menu and Bespoke Event Creation. * Product Promotion with reputable beer companies.

* Jabberwocky is still an existing independent coffeeshop/eatery in which I was the founder. It's ethos created a great atmosphere, was full of character and focused on high standards of customer service. * Main Responsibilities - * Accomplishing Business Ojectives. * Generate a profit and increase the inherent value of the business. * Recruitment and Payroll. * Operations Conductor. * Accounts & Adminstration

* Bake Out was a chain of bakeries across East Sussex, they are passionate about providing fresh artisan bread, pastries and locally sourced coffee. They rebranded their company image on a large scale. * Main Responsibilities - * Interview and application processing of new employees. * Rota management. * Assisted with the creative design team for prominent rebranding. * Worked directly with owners to attain target driven incentives.