latoya hollins

latoya hollins

customer experience coordinator

About

Experienced Customer Coordinator with a demonstrated history of working in the broadcast media industry. Skilled in Quality Auditing, Team Development, Quality Assurance, Training & Development, and Team Leadership. Strong support professional with a Bachelor of Science - BS focused in Criminal Justice/Law Enforcement Administration from Southern University and Agricultural and Mechanical College at Baton Rouge.

Country

united states

City

savage

Industry

broadcast media

Skill

team leadership, training and development, quality assurance, team development, quality auditing, quality improvement, supervisory skills, leading development teams

Experience

the urban alternative

account specialist

the urban alternative

2015-10 - 2017-10 · 2 yrs 1 mo
premera blue cross

customer service representative

premera blue cross

2011-10 - 2015-8 · 3 yrs 11 mos

Health insurance for the Federal Employee Program

comcast

customer account executive

comcast

2006-8 - 2011-10 · 5 yrs 3 mos

* Handled a large volume of incoming calls and interact with customers to handle a full range of customer service needs. * Training room assistant. * Provided prompt resolution to customers’ phone inquiries regarding cable TV products, troubleshooting and customer support.

the urban alternative

customer experience coordinator

the urban alternative

2017-10 - Present · 9 yrs

Education

southern university and a&m college - baton rouge

southern university and a&m college - baton rouge

criminal justice

1999-1 - 2005-1 · 6 yrs 1 mo

latoya hollins's Contact Information

Email

******@***.com

Phone

(**) *** ****

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