latisha coates

administrative assistant

About

Being great is a choice despite the circumstance because in the midst of every diffculty lies opportunity. I am a recent graduate with a bachelors degree in Business Administration, I begin a new journey as a gradute student of Education in 2016. My experience has been based around administration, housing and education for the last 5 years. I have worn multiple hats as a volunteer, intake specialist, adminsitrator, teacher and faciliator. Here are a few major facts that are very important to my sucess - Breathe - Take Leaps of Faith - Bear through the excrutiating processes - Learn as much as possible - An open mind is the door to possibilities

Country

united states

City

baltimore

Industry

legal services

Skill

microsoft office, management, leadership, sales, research, customer service, training, administrative assistance, office administration, facilitation, focus groups, group training, financial literarcy, housing counseling, certified housing counselor, teaching, team building

Experience

prevention specialist

women accepting responsibility

2013-12 - 2014-8 · 9 mos

* Facilitating a teen pregnancy, HIV and AIDS prevention curriculum to 6th -12th graders as well as alternative school students across the city of Baltimore * Data entry of information gathered through Pre/Post test * Gathering information for stats and filing.

intake specialist

diversified housing development

2012-4 - 2013-11 · 1 yr 8 mos

team lead

macy's

2011-10 - 2012-5 · 8 mos

* Assist with training and development * Handling complaints, financial responsibilities * Assist with promotional events

intern

johns hopkins university

2011-5 - 2011-10 · 6 mos

* Filing * Answer incoming calls * Operation of computer to access e-mail * Data entry * Use of facsimile, and copying documents

administrative assistant

civil justice, inc.

2015-6 - Present · 11 yrs 4 mos

* Assist callers by performing detailed intakes (foreclosure, auto repo, general etc.) to make proper organizational and attorney referrals * Provides appropriate referrals and organizational information to callers * Respond to inquiries via phone/in writing * Maintains clients files * Assist with event planning (board meetings, attorney member functions, training) * Maintain confidentiality of information * Operation of computer to access e-mail and other office support software Use of various software applications such as Microsoft Office, Adobe Acrobat for use of data, tracking and reporting. Use of facsimile and copier. Retrieve and distribute incoming/outgoing mail