latasha james

overland park, kansas

About

Career focused leader with experience in customer service, event planing, public speaking and training. I am a self-motivated employee with excellent oral skills, as well as the ability to comprehend written materials and oral communication. I am able to work with all levels of management and staff in a group setting or independently with limited supervision. I have a high standard of accountability and a high level of concern for the quality of work that I produce. With my ability to work effectively under pressure and to be flexible and adaptable to change I have the ability to initiate, plan, prioritize and conduct multiple projects successfully and meet frequent deadlines. Specialties: My strong customer services skills mixed with my excellent interpersonal skills allows for a dynamic opportunity to impress and satisfy any customers needs. I have a willingness to learn and adapt to new ways of thinking and have good negotiation skills. I am a fast learner and multitask with ease. What drives me? Exceeding my customers expectations.

Country

united states

City

overland park

Industry

events services

Skill

event planning, customer service, sales, public speaking, microsoft office, leadership, training, advertising, time management, team building, management, event management, customer satisfaction, microsoft word, microsoft excel, team leadership, negotiation, troubleshooting, entertainment, project planning, administrative assistants, data entry, powerpoint, acting, voice acting, coaching, events

Experience

overland park, kansas

event coordinator

the veil kc

2013-5 - Present · 13 yrs 5 mos

project manager- healthy living coach and healthy heart ambassador

ymca of greater kansas city

2016-10 - Present · 10 yrs

* Provides positive support to program participants while educating them on the importance of developing a habit of monitoring and tracking blood pressure. * Influences participants through individual consultations and weekly support messages to achieve better blood pressure management. * Monthly guest Co-Host on the radio program Highlights on Health. * Hosts nutrition education seminars to encourage and promote healthier habits among participants. Promote the program, enroll participants and keeps accurate records of required data. * Promote the program, enroll participants and keeps accurate records of required data.

customer service representative

labconco corporation

2007-5 - 2013-3 · 5 yrs 11 mos

The primary purpose of the Customer Service Representative is to enter the domestic orders as well as assist our customers/dealers with their needs and to help increase sales; and ultimately provide great customer service Essential Duties and Responsibilities - Delivered a positive customer experience when responding to requests for information on orders, products, returns and problems from customers and dealers. - Entered domestic orders while supporting sales representatives to help increase sales. - Monitored and tracked shipments for orders and returns, prepared quotes and reviewed specifications and CAD drawings for sales engineering.

operations coordinator

wellington

2013-3 - 2013-1

* Job Scope: * Additional contracted staff member for 2013 Mazda National Sales Dealer Meeting. * Primary purpose in this role was to assist the Account Executives and Managers, while providing customer service support to the meeting attendees. * Essential Duties and Responsibilities: * Supported all account managers and account executives * Managed databases and marketing activities * Assisted with proposal development and sales support * Edited website and marketing communication materials * Conducted cost analysis research of vendors * Oversaw attendee and registration management * Trend/Destination/Vendor/Creative Research * Handled travel coordination * Resolved customer service issues

street team

mammoth marketing

2008-3 - 2012-12 · 4 yrs 10 mos

* Job Scope: * Distributed flyers and handbills on campus and within Kansas City, including sponsored and competitive events. * Essential Duties and Responsibilities: * Interacted with crowd to entice them to accept flyers * Removed any flyers left at event * Documented and photographed the flyers being distributed * Created photo documentation of clean-up for wrap up reports * Submitted wrap up reports accurately and on time

character spook

full moon productions inc

2008-9 - 2012-11 · 4 yrs 3 mos

Performed as a character within the haunted house to scare patrons. Act for advertising material and magazine cover shots, TV commercials, corporate parties, charity and fundraising events.

sale associate

payless shoesource

2007-6 - 2012-10 · 5 yrs 5 mos

* Job Scope; * Delivered friendly and helpful customer service to maximize potential sales. * Essential Duties and Responsibilities: * Greeted and assisted customers * Identified the needs of the customers while helping them find the right item * Informed the customer of the value and assortment of stores selection. * Set up displays for easy access and organization * Tagged and priced merchandise. * Checked out customers at the register * Processed new shipments * Provided great service while following the five set principles: * Passion for your customers * Productivity * A Positive attitude * Being principled * Always being people focused