larry banks

associate technician ops analyst

About

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.6 trillion and operations worldwide. The Firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com.

Country

united states

City

philadelphia

Industry

financial services

Skill

disaster recovery, incident management

Experience

technical engineer batch ops

barclaycard

2008-8 - 2010-1 · 1 yr 6 mos

sme and technical engineer i

jpmorgan chase & co.

1999-12 - 2008-8 · 8 yrs 9 mos

technical engineer

citi

2010-1 - 2013-1 · 3 yrs 1 mo

associate technician ops analyst

jpmorgan chase & co.

2014-2 - Present · 12 yrs 8 mos

Workload Manager/Change Management · Responsible for supporting analysts of work load tasks and the scheduling of resources to implement changes. · Work well with internal clients to negotiate alternate time schedules when resource demand outpaces supply, as well as driving improvement in all related processes. · Creating and implementing change management plans that minimize team resistance and maximize team engagement. · Apply structured change management approach and methodology for the people side change caused by projects and change efforts. · Identify potential people-side risks and anticipated points of resistance, and develop specific plans to mitigate or address the concerns. · Work with communication, training, and the management in the formulation of particular plans and activities to support project implementation. · Strong analytic and decision making abilities. · Exceptional communication skills - both written and verbal · Work effectively in all levels of Application Operations organization.