Larissa Arnault

i help broker to grow up by IB business and make the best broker on South Asia

Contribute to company growth and financial targets via high level of client retention, re-activation and up-sell Measure and analyze existing clients/partners trends and behaviour Build relationships with existing clients to ensure that they are engaged and getting the most value from our services Develop a deep understanding of respective markets, competitive analysis and partner business activities Manages all client retention activities Work closely with marketing team to drive an effective marketing campaign for existing client/partners Create relationship with IB, Client, Fund Managers and Website of trading Work closely with asian team and europe team on Avatrade Ltd

Create, Manage and Rewiev every Marketing Planning and Strategy on Printing Solution Increase Brand Awareness by marketing event, social media and community Establish relationships with suppliers of machines such as HP Indigo,Konica Minolta, RICOH, INKO, CANON, Fuji Xerox, and etc. Build relation with media printing partner such as Printpack and PrintGraphic Conducting meetings, negotiations and dealing with partners to join and create a printing event Analyze and report on each event's influence on sales

Conduct banking documentation in accordance with applicable SOPs (such as deposit transactions, RTGS withdrawals, OTR) Providing the best service according to BNI BANK standards Work in high integrity to achieve high levels of customer satisfaction Do Cross selling on the end of transaction

Working for ASUS Pte. Ltd / IT Services / Call Center Malaysia and Indonesia Respond to customer questions and complaints and troubleshoot problems with services or products on Asus such as computer, router, handphone, dekstop Understand and comply with all call center objectives, performance standards, and policies. Answering customers questions regarding best practices or difficult calls. Identifying operational issues and suggesting possible improvements. Monitoring and evaluating agent performance, providing learning or coaching opportunities, and taking corrective action, if necessary. Preparing reports and analyzing data to assist management as they determine call center goals. Working with other supervisors and management team members to support agents and maximize customer satisfaction.