Larissa Albaladejo

Vice-President, Operations @ Korn Translations - Language Service Provider

Country

Brazil

City

São Paulo

Industry

Facilities Services

Skill

Liderança de equipe, Planejamento estratégico, Atendimento ao Cliente, Tradução, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Gestão, Negociação, Liderança, Português, Inglês, Portuguese

Experience

Vice-President, Operations

Korn Translations - Language Service Provider

2016-7 - 2024-6 · 8 yrs

São Paulo, Brazil

Operations Director

Korn Translations - Language Service Provider

2011-9 - 2016-6 · 4 yrs 10 mos

São Paulo, Brazil

Responsible for defining operating strategies, for the overall management of the company and for ensuring sound functioning, good reputation, productivity and profitability. Areas of responsibility including operations, HR, procurement, sales, IT and marketing. Head of the account and operational team (linguists and project managers). In charge of scheduling activities, making staff available for priority tasks, supporting work processes, giving or arranging training, overseeing resources, and mediating relations between people, in order to ensure punctual, high quality work, in addition to client contact. Responsible for evaluation and continuous improvement of processes and for obtaining and maintaining two ISO certifications, namely: NBR ISO/IEC 27001:2013 – Information Security Management System, in accordance with the Brazilian General Data Protection Law (LGPD), also covering remote work; and ISO 9001:2015 – Quality Management System, guaranteeing strict internal procedures.