Larisa Tlekhuch(Morozova)

Strategic development of domestic business with access to the international market, logistics and linehaul optimization , delivery conditions improvement by searching for new partners and carriers, as well as customs brokers. Searching for new clients all over the world. Providing customized reports for clients with the display of the main KPIs. Development and coaching of the customer service and support department.

LCM Express executes comprehensive supply chain and logistics services that improve clients’ revenue, cost, sustainability and customer experience objectives. LCM group - a stable, growing, financially independent group of companies, which has established itself as a reliable and efficient partner with accumulated positive experience of cooperation with a lot of international clients. LCM Express is part of an international network of LCM Group and at the same time the provider has the profound knowledge of Russian market in terms of courier delivery and customs clearance. Being an International business development director, Russia, Europe and China i am responsible for: 1. Managing the sales department on a daily basis. 2. Managing business development initiatives . Business development and sales management in developing new markets and increasing revenue and profit. 3. Establishing and managing overseas BD team. Responsible for overseas suppliers network structures, including warehousing, line haul solution , customs, first mile resources integration. Develop relationships with various countries’ postal or courier organizations and logistics partners to create new e-commerce B2C/B2B cross border logistics and supply chain solutions. 4. Engineering strategic partnerships with online marketplaces and payment platform yielding new revenue streams and marketing support (e.g. Alibaba, eBay, Amazon, DH Gate, etc.) 5. Signing key e-commerce contracts .Managing both online and offline marketing. 6. Maintaining the relationship with exhibit and conference companies , developing cooperation between the company and partners. 7. Development and implementation of E-commerce marketing strategy that contributes to operational efficiency 8. Communications with the partners aimed to create a highly functional website 9. Compliance with brand concept and increase of brand awareness in the Internet 10. Marketing activities in terms of sales increase

Responsible for : • The implementation of international projects • executing development of cross-border solutions • development in APAC ,UK, EU, and USA markets, helping the company enter the international market • development of shopping facilitation platform in EU and China Responsibilities : • revenue generation • pricing strategies for international products • special projects execution • product creation • business development and account management within the International Department

- Functional leadership, expertise and support country sales to ensure revenue growth and achieve business plans of the company in all sales channels branch network. - Organization process management and development of sales staff, training, refresher training for existing sales staff. - Assistance in the creation, improvement and development of reports for internal and external users. - Participation in the creation of commercial strategy development and business planning projects that support regional strategic initiatives in relation to all information needs. Budgeting and forecating process. - Develop strategies and evaluation of large customers, markets and industries within the country and by postal districts,providing the necessary information, tactical plans and objectives in the marketing Department to develop special products and industrial solutions to the requirements of local markets. - Planning for optimal efficiency and effectiveness of client events, regional exhibitions and forums. - In the subordination of 7 regional commercial directors and 215 of sales staff.

The management and development of the functions of Sales Development at the country level with a view to ensuring the effective support of the sales Department in achieving the objectives of the sales and the volume of traffic. · Participation in formation of the annual budget of sales and the placement of the quarterly targets for sales. · Continuous monitoring of the current level of sales, its comparison with the objectives to confirm that the load is distributed to the personnel of the sales Department and is equivalent to true. · Development and introduction of the system of bonuses for employees of the sales Department, and other incentive measures. · Development/adaptation and introduction in cooperation with the relevant functions of sales cycles with the purpose of stimulation of sales in a certain area (product category, the acquisition of new business on the chosen competitor, key routes, etc.) . · Making proposals on the optimal allocation of customers in the sales channels, as well as the resources of the Department of sales, conducting the planned redistribution of clients. · Audit of the processes of sales in each channel and region of Russia. · Support of other tools and programs that are used by Sales Department. 1C advanced user

Developing, proposing and implementing business solutions in terms of operations, sales, investment, and promotion. - Customer supporting to ensure our company is positioned to maximize opportunities. - Promoting and exchanging expertise with other units both locally and regionally in order to improve co-ordination, harmonization and integration; - Contributing, influencing, participating in all cross-functional business aspects, ensuring the realization of the investment and funding plan agreed upon with the company management team. - Monitoring, analyzing and reporting on performance in terms of service, volumes, profitability, growth rates, key revenue drivers, direct costs, and customer satisfaction. -Organized and maintained the goods deliveries across Russia both to warehouses and to the shops directly (operational costs were reduced significantly up to 3% vs. 8% and the revenue was increased considerably almost twice) from our warehouse. -Responsible for developing federal clients.

Implement agency development sales tactics, including the deployment and management of all sales technologies, assessment models and sales processes. Incorporate the team of ADM’s into all major targets set for the sales team. Analyse, plan and implement resource requirements necessary to achieve targeted revenues by working closely with the operations/business services management team and country management team. To manage, on behalf of the commercial owner an integrated solution in such a way that all service performance targets are achieved/exceed. Identify service enhancement and/or cost reduction opportunities if applicable.