Lana Weinstein

- Manage up to 9 staff and vendors to run the day-to-day operations of the property. o Daily property walks to assess landscaping, painting, pool/spa cleanliness, functional appliances and overall nice appearance. o Focus on developing positive relationships with vendors to support resident satisfaction goals and property maintenance goals. o Oversee property reporting work to corporate offices which includes rent collection information, collections report, occupancy percentages and prospective resident traffic. Primarily use Yardi and Excel to create these reports. o Train new hires (leasing consultants, assistant managers, and maintenance) on resident relations, touring, property information, lease preparations and credit/background checks. - Create strategic marketing plans to attract future residents. This includes preparation of materials, sharing materials with local businesses, collaborating with comparable properties and online marketing (Craigslist, V-Flyer and Facebook). - Responsible for closing residents and the move-in process o Lead tours for potential residents to achieve maximum numbers of applicants and closings. o Oversee the application and approval process from credit/ backgrounds checks to completion of required paperwork. o Prepare apartments by managing maintenance staff and coordinating with vendors and new residents for efficient turn and move-in. o Ensure positive lease-signing and move-in experience by explaining rules, regulations, and all aspects of the lease to new residents. - Maintain high resident retention and renewals through effective resident satisfaction techniques. o Strive for a same-day response to work orders. o Follow-up with resident to ensure satisfaction and receive feedback. o Organize community events to support residents and their families. o Offer renewal incentives such as upgraded appliances, fresh paint and free carpet cleaning. o Coordinate a smooth and easy lease renewal process.

Responsible for selling and promoting vehicles for the dealership. With a strong focus on customer relations, engaged with customers to provide detailed information on vehicles, educated them on terms of purchases/leases and persisted in sales to ensure a 90% closing ratio. Utilized Dealersocket software to manage sales and administration which included customer database, email follow up, vehicle recalls, marketing and e-commerce.

Facilitated seminars on-site at various companies focusing on general nutrition, including weight loss, weight maintenance, and overall health. Generated sales by holding classes, signing up new clients, one-on-one in-person and video consultations.

Bought and sold residential properties for clients. Utilized MLS website to identify listings and potential clients. Ran open houses, showed properties, advertised/marketed in and around farming area.